Thirteen Group
Living Well Co-ordinator (part-time)

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Join us as a Living Well Co-ordinator at Thirteen Group!
Thirteen Group is looking for a Living Well Co-ordinator to join our Specialist Housing team. We have a permanent part-time role available.
Our extra care, sheltered schemes, and sheltered bungalows in the community offer housing for people aged 55 plus who need housing-related support to live independently in their own home. If you’re passionate about making a difference, come and join us!
This is a roam role, and you’ll be based within one of the sheltered schemes, but you’ll be expected to cover other schemes across the Tees Valley when required. We’ll need you to be flexible around business and team needs, and you’ll also need to travel to our fantastic office at Hudson Quay in Middlesbrough when required.
Thirteen Benefits
- Salary £37,937 per annum pro rata
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health save money on common health expenses and get access to health and wellbeing support services.
- T’dar our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave
Key Responsibilities
- Provide personalised, high-quality housing management and support services to help customers feel safe and be supported to live well and independently for as long as possible.
- Implement individual support plans to identify risk factors, safeguarding concerns, and other interventions. You’ll build professional relationships to ensure customers feel safe and secure in their residential environment.
- Work in partnership with families, care providers, health professionals, and other organisations to promote healthy lifestyles amongst customers.
- Deliver community engagement and wellbeing initiatives. You’ll organise inclusive social events, in collaboration with charitable organisations to create a settled and vibrant community.
- Manage schemes, ensuring buildings are managed in line with health and safety requirements, including the completion of compliance checks.
- Support customers with benefits advice and financial inclusion opportunities across different accommodation types.
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About You
We’re looking for someone who is a skilled influencer and communicator, and you’ll be passionate about providing a high-quality service.
- You’ll have proven experience of working with or supporting older and/or vulnerable people, with an understanding of support plans and risk assessments.
- In-depth knowledge of safeguarding policies and procedures, the benefits system, and financial inclusion. You’ll also have a track record of handling housing management issues.
- With empathy at the heart of your approach, you’ll be great at communicating complex information effectively to diverse audiences, with the ability to solve day-to-day problems and deliver a customer-driven service.
- You’ll have a full UK driving license and access to a vehicle.
- Please note that this role is subject to an enhanced DBS check.


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Why Thirteen
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.
Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
For more details, please refer to the attached documents.
If you’d like to talk more about the role, please contact Bryan Robinson for an informal discussion on 07974 901351.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
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