Wilson James
Loading Bay Officer - Days
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Permanent
Location: Smithfield, London
Hours: Full time, 42 hours a week, 4 on 4 off
Pay: £15.10 per hour
Join Our Team as a Loading Bay Officer
The London Museum is one of the United Kingdom's most iconic cultural institutions - home to world-class collections and visited by people from across the globe. Behind every exhibition, delivery, and carefully handled artefact is a dedicated operational team ensuring everything moves safely, securely, and seamlessly.
We are seeking a confident and highly capable Loading Bay Officer who will be responsible for supporting the safe, secure and efficient operation of the Museum's Loading Bay and associated service areas.
About The Role
As a Loading Bay Officer you will be responsible for:
- Support the day-to-day operation of the Loading Bay and associated service areas under the direction of the Loading Bay Supervisor.
- Assist with deliveries, collections, contractor activities and vehicle movements to ensure they are conducted safely, securely and efficiently.
- Monitor Loading Bay activity and report issues, risks or non-compliance promptly.
- Control access to the Loading Bay in accordance with site requirements and authorised booking arrangements.
- Help ensure operational activity does not adversely impact Museum operations, visitors, collections or staff.
- Maintain strong situational awareness throughout each shift, communicate clearly and accurately, support safe vehicle and contractor activity, record key information effectively, and uphold high standards in an environment where security, safety and customer service are central to every interaction.
Why Join Us?
- Annual leave entitlement of 5.6 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Cycle to Work scheme
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Essential
What we are looking for:
- Valid SIA Door Supervisor Licence.
- Previous experience within a security, customer service, logistics, facilities, transport or operational environment.
- Good verbal communication skills with the ability to engage professionally with drivers, contractors, suppliers, museum staff, visitors and stakeholders.
- Good written communication skills, including completing incident reports, logs, handovers and operational documentation.
- Ability to follow Assignment Instructions, Standard Operating Procedures and site-specific requirements.
- Awareness of health and safety principles and the importance of safe systems of work.
- Ability to remain calm, professional and effective under pressure.
- Strong attention to detail and the ability to maintain accurate records.
- Confidence to challenge unsafe acts, unauthorised access and non-compliance in a professional manner.
Desirable
- Banksman or Vehicle Marshal qualification.
- Experience working in an environment involving vehicle movements, deliveries or contractor activity.
- Experience within a museum, cultural, heritage or visitor attraction environment.
- First Aid at Work qualification.
Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
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Wilson James is an equal opportunities employer
and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and
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Location
London Museum, Smithfield, London EC1A
Smithfield, London, UK, England, EC1A
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