Robert Walters
Loan Agency Servicing Administrator
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Loan Agency Servicing Administrator
Location: London
Contract: 12 months
Work Setup: Onsite - 5 days in the office
We are looking for a Loan Agency Servicing Administrator to join the EMEA Loan Agency team on a 12-month maternity cover contract. The role sits within the syndicated loans business and combines operational loan servicing, transaction processing, documentation review and stakeholder management responsibilities.
Who We Are
JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse financial services—including consumer banking, investment banking, commercial banking, and asset management—to clients worldwide. It is the largest U.S. bank by asset size, known for its strong market position, technological innovation, and global reach. The company focuses on delivering shareholder value, operational efficiency, and sustainable growth.
What You'll Do
- Manage a portfolio of clients across lines of business including Export Finance, Debt Capital Markets, Equity Derivatives Group, Specialised Products Group, and Global Corporate Bank.
- Service syndicated loan transactions, including drawdowns, rollovers, repayments, rate settings, fee processing, and daily syndicate notifications.
- Ensure accurate and timely general ledger and position management postings, together with cash reconciliation and escalation of non-receipts.
- Review and interpret loan documentation throughout the life of the facility to support ongoing operational requirements.
- Partner with deal teams on refinancings to ensure operational feasibility, funds flow management, fee distribution, and Loan IQ updates.
- Liaise with external clients and internal stakeholders across Credit, Origination, Treasury, Compliance, Legal, and Secondary Loan Trading.
- Investigate and remediate exceptions, support KRI/KPI targets, and contribute to ad hoc activity including system upgrades, UAT, and wider control workstreams.
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What You Bring
- Hands-on experience with Loan IQ.
- Background in syndicated loans, loan agency or facility agent operations, and loan servicing and administration.
- Strong understanding of LMA and/or LSTA credit agreements and related documentation.
- Experience in operational processing within a loan servicing environment.
- Excellent attention to detail with a high level of accuracy.
- Strong stakeholder communication skills, with the ability to liaise effectively across teams and clients.
- Familiarity with key syndicated loan processes, including loan servicing workflows and facility administration.
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What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
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