HM Revenue & Customs
Locations Programme Director
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About The Job
Job Summary
As Locations Programme Director, you will lead one of HMRC's largest and most strategically important transformation programmes, shaping the future of the department's national estate and ensuring HMRC has the right locations, infrastructure and workplace environments to support both current and future business needs. The programme sits at the heart of HMRC's ambition to provide modern, sustainable and digitally enabled workplaces that support collaboration, wellbeing, productivity and innovation.
The role operates in a high-profile and complex delivery environment, working across multiple customer groups, delivery partners and senior stakeholders. You will be accountable to the Senior Responsible Owner (SRO) and HMRC's Chief Project Delivery Officer for the successful delivery of programme outcomes within agreed time, cost and quality parameters, whilst maintaining confidence in delivery and ensuring organisational readiness for change.
This role will play a critical part in supporting HMRC's long-term estate strategy, Places for Growth commitments and wider government missions. You will provide visible leadership across HMRC and government, building strong partnerships and creating shared ownership of outcomes across organisational boundaries.
Job Description
- Leading the successful delivery of the HMRC Locations Programme, ensuring delivery remains aligned to strategic objectives, approved business cases and agreed outcomes.
- Driving the creation of modern, sustainable and digitally enabled workplaces that support over 65,000 colleagues and wider government organisations across HMRC-managed locations.
- Providing leadership across programme governance, assurance, controls, benefits realisation, performance management and organisational readiness activities.
- Managing programme resources, budgets and financial forecasting to ensure effective stewardship of public money and value for the taxpayer.
- Developing trusted relationships with Directors, Director Generals, customer groups, delivery partners, suppliers, the Government Property Agency and other government departments.
- Leading and developing high-performing multidisciplinary teams, with direct line management of senior delivery leaders and overall responsibility for approximately 32 FTE.
- Providing accurate, timely and evidence-based advice to the SRO and senior governance boards on delivery confidence, affordability, risks, dependencies and strategic choices.
- Representing HMRC at senior cross-government forums and contributing to the wider development of government property and programme delivery professions.
- Acting as a visible member of the Estates & Locations Senior Leadership Team and contributing to wider departmental and cross-government priorities through enterprise leadership.
Person Specification
Essential Criteria
- Significant experience leading large-scale, complex transformation programmes in a high-profile environment, with accountability for delivery against agreed time, cost, quality and outcome measures.
- A proven track record of providing strategic leadership across complex organisations, creating clear direction, driving delivery and leading teams through significant change.
- Strong programme and governance leadership, including experience of managing risk, assurance, benefits realisation, financial oversight and organisational readiness at a senior level.
- Exceptional stakeholder engagement and influencing skills, with the ability to build trusted relationships and collaborate effectively with senior leaders, government partners and external organisations.
- APM Chartered Project Professional (ChPP) or equivalent, with Government Project Delivery Accreditation at Senior Practitioner level.
- Demonstrable senior experience in a property environment with a sound understanding of infrastructure delivery and the full property lifecycle.
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Desirable Criteria:
- Major Projects Leadership Academy (MPLA) qualification. Where MPLA is not held, a commitment to undergoing this upon appointment.
- Property Qualification at level 6 or higher with a recognised property professional accreditation (CIOB, RICS or IWFM), ideally coupled with experience of delivering large-scale property transformation, construction and relocation programmes.
Benefits
Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Please see attached Candidate Pack for Benefits.
Things you need to know
Artificial Intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection Process Details
Please see attached Candidate Pack for Selection Process.
Feedback will only be provided if you attend an interview or assessment.
This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.
As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
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See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality Requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and Further Information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact Point for Applicants
Job Contact
Name: Callum Lawn
Email: scs.resourcing@hmrc.gov.uk
Recruitment Team
Email: scs.resourcing@hmrc.gov.uk
Further Information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
Attachments
Deputy Director Locations Programme - Candidate Pack Opens in new window (pdf, 1046kB)
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