Logistics Admin Assistant (3-Month Fixed-Term Contract)

£30,000-£32,000 | Hybrid | Shoreditch & Essex

We're working with a founder-led, fast-growing brand with a strong focus on individuality, inclusivity and self-expression. With an established presence across the UK and internationally, the business is continuing to grow and evolve while maintaining an entrepreneurial, close-knit culture.

This is an exciting opportunity to join the team during a busy period of growth and support the smooth running of day-to-day logistics and fulfilment operations.

Reporting into the Senior Logistics & Operations Manager, you'll support the flow of stock from the warehouse through to customers and international markets. You'll be a key link between the business and its third-party logistics partners, ensuring systems, product information and documentation are accurate and up to date.

This would suit someone early in their logistics career who is highly organised, commercially minded and enjoys working in a fast-paced fashion environment.

Logistics Admin Assistant Responsibilities:

• Act as a key point of contact between the 3PL warehouse and internal teams, coordinating warehouse priorities and requests.
• Maintain accurate product, customs and shipping information across internal systems and documentation.
• Support the Customer Service team with lost and damaged goods claims, providing the necessary documentation and information.
• Assist with month-end reporting across multiple channels and systems.
• Review and approve warehouse-related invoices.
• Raise credit notes for warehouse reprocessing fees and supply chargebacks.
• Support the wider Logistics & Operations team with day-to-day administration and operational queries.
• Identify opportunities to improve processes, accuracy and efficiency across logistics operations.