Logistics Department Administrator – Cramlington

TEXO Recruitment are currently recruiting for a Logistics Department Administrator for our external client based in Cramlington.

We are looking for an organised and proactive Logistics Department Administrator to support the smooth day-to-day running of the dispatch and logistics operations.

This is a customer-facing role where you will be responsible for coordinating dispatches, liaising with customers, suppliers and transport providers, and ensuring orders are processed and delivered accurately and on time.

Key Responsibilities

• Manage daily dispatches, ensuring orders are prepared, packed and shipped accurately and on time.
• Produce courier labels, shipping documentation and contents advice for multi-parcel consignments.
• Liaise with shop-floor staff to coordinate order readiness, packing requirements and dispatch priorities.
• Work closely with internal departments to resolve order and dispatch queries.
• Communicate professionally with customers regarding delivery updates, dispatch queries and order information.
• Liaise with suppliers, couriers and transport companies to arrange collections, track consignments and resolve delivery issues.
• Process customer orders and maintain accurate order records.
• Assist with stock management, including monitoring stock levels and updating systems as required.
• Maintain clear and accurate administrative records and reports.