BIC
Logistics Assistant - Tangle Teezer
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Logistics Assistant – Tangle Teezer
About Tangle Teezer and BIC World
Tangle Teezer is a global brand that helps everyone achieve healthier-looking hair with less breakage since 2007. Our gentle brushes cater to all hair types, from straight to coily, helping with detangling, blow-drying, and styling. Each product is engineered to provide a daily dose of confidence, ensuring you can face life’s tangles with ease.
As part of BIC World, a community of flexible yet inventive brands, we reimagine everyday essentials with a focus on sustainability and responsible design. Our culture thrives on self-starters who thrive in action—empowering employees to take ownership of their careers and create meaningful global impact.
Our mission since 2007: Empowering you with tools to enjoy stronger hair and break-free routines.
The Role
As the Logistics Assistant, you will play a key part in ensuring the smooth flow of inbound and outbound shipments for Tangle Teezer, collaborating with global suppliers, 3PL partners, and freight carriers. You’ll support Operations, Sales, and Finance teams to maintain a flawless import/export operation while fostering strong operational relationships.
What You’ll Do
- Process global shipment bookings for air, road, marine, and courier transports (regular and ad-hoc).
- Raise shipping invoices and documentation, including:
- Certificates of Origin
- EUR.1 forms (certificates of movement)
- Work closely with freight forwarders and distributors to coordinate and manage multimodal export shipments, including end-to-end delivery tracking.
- Schedule outbound orders and align with 3PL requirements and distributors’ delivery windows.
- Collaborate with Production, vendors, and freight forwarders to plan, track, and report the status of UK/US inbound stock imports.
- Maintain the Logistics Admin mailbox, providing updates on export delivery statuses and resolving customer queries.
- Lead the Logistics Log by updating it with key shipment/cost data to support monthly KPI reporting.
- Assist the Logistics Manager in reviewing and optimising internal and external outbound processes.
- Handle freight and duty Purchase Orders, ensuring timely supplier payments align with internal processes.
- Adapt to changes in international trade regulations, customs policies, and shipping conditions.
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Requirements
We’re looking for an organised, detail-oriented professional with:
- Minimum 2 years of combined experience in:
- Logistics, Transport, Supply Chain, or Import/Export Administration, including exposure to multimodal freight.
- Strong attention to detail and the ability to thrive in a fast-paced environment.
- Excellent communication skills and resilience under pressure within tight deadlines.
- Basic understanding of:
- Incoterms®
- HS codes
- Experience in raising and checking:
- Shipping invoices
- Certificates of Origin/EUR.1 documentation
- Ability to maintain relationships with forwarders and suppliers.
- Exposure to freight benchmarking and quote comparisons.
- Collaborative mindset to support operational process improvement with 3PLs and forwarders.
- ERP knowledge, ideally familiarity with Microsoft Dynamics Navision, and high proficiency in Microsoft Office (Excel, Word) for:
- Data maintenance
- Analysis
- Reporting
No Fear, No Pride – No Barriers
We understand that imposter syndrome can hold amazing candidates back. That’s why we encourage you to apply—regardless of whether you tick every box. Just let us know why you’re a great fit!
What It Means to Be Part of Tangle Teezer
Our core values, Proud, Authentic, Championing (PAC), define how we work together.
Proud
- We proudly stand out by doing things differently—just like our haircare tools perform with excellence.
Authentic
- We welcome you as you are and celebrate what makes each person unique—bringing their true self to work, every day.
Champion
- We champion one another, our brand, and our planet to build an impactful workplace and eco-conscious future.
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Join us! Together, we’ll innovate and create products people love, while fostering a culture of confidence, inclusivity, and care.
The Good Stuff: Benefits & Perks
Ready to work at Tangle Teezer? You’ll enjoy:
- Wise work-life balance:
- Core hours: 10:00 AM – 4:00 PM with flexible scheduling.
- 2 days in the office, 3 days working remotely.
- Competitive package:
- Starting salary: £30,000/year.
- Performance-related bonus: 10% of annual salary.
- Day relax:
- 27 holiday days/year, with the option to buy/sell extra days.
- 2 volunteering days per year for meaningful contributions.
- 10 “global workplace days”—explore your chosen location while working.
- Optimal freedom:
- Flexible bank holiday choices—swap standard holidays for dates that matter to you.
- Meeting-free Fridays—finish at 4:00 PM to kickstart your weekends.
- Rethink well-being:
- Free in-office massages.
- Enhanced family policies for next career milestones.
- Supportive Period & Menopause policies for all employees.
- Enhanced pension scheme.
- Health & protection:
- Life assurance (4x your annual salary).
- Comprehensive private medical insurance.
- Medical cash plan for everyday healthcare needs.
- Living-well perks:
- Cycle-to-work scheme.
- Pet-friendly office—furry friends welcome!
- Proud BIC World family values:
- Dedicated to an equal-opportunity workplace regardless of background or experience.
- Firmly committed to inclusivity and diversity in recruitment.
Ready to take the next step? Apply now at Careers – Tangle Teezer.
At BIC World, we’re ready to hire—responsibly. If you have questions about disability accommodations during the hiring process, don’t hesitate to ask.
BIC World is an Equal Opportunity Employer. We actively encourage and evaluate candidates from all backgrounds to enrich our team and our industry.
(No recruitment agencies, please—BIC does not entertain unsolicited resumes.)
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