WHSmith
Logistics Coordinator
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Logistics Coordinator
At WHSmith Europe our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. The role of a Logistics Coordinator is to support the flow of goods from our UK & EU Distribution Centres to our global customer base, ensuring the right level of service at the right cost. This is an important role within the logistics team, ensuring we can continue to ensure we deliver to our customers globally.
What you will be doing:
- Producing accurate export documentation, in a timely manner, for deliveries to International stores from UK and EU DC’s to allow for the smooth delivery of stock across borders.
- Booking and controlling stock movements between external warehouses and consolidation centres or stores.
- Monitor and track timely arrival of deliveries to stores, highlighting any issues and working with our partners and customers to resolve any challenges.
- Releasing orders for the EU DC within the timescales agreed with business and logistics partner.
- Review the UK DC orderpool daily & attend the weekly calls with the merchandise team to agree the following weeks workload.
- Maintaining the Country of Origin database ensuring new lines are added and any code changes updated.
- Liaising with external suppliers regarding delivery queries into stores & collectively maintain the order delivery tracker.
- Compiling and issuing daily and weekly reports.
- Supporting the Logistics Team by maintaining excellent working relationships with internal and external stakeholders.
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What we are looking for:
- Strong retail background with strong administrative skills.
- Proficiency in Microsoft Office Suite (Excel, Access, Outlook).
- Excellent organisational ability and a keen eye for detail.
- Ability to demonstrate problem solving skills, time management and prioritisation.
- Ability to work collaboratively and build positive relationships with colleagues and suppliers.
How we reward our teams:
- Hybrid Working Model from home and in the office.
- 4pm Friday Finish.
- Flexible Working.
- 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday.
- Family Friendly Leave.
- Company Pension scheme.
- Annual Bonus based on company and personal performance.
- Competitive Salary.
- Cycle to work scheme.
- Staff Discount Card for railway stores (subject to policy).
About us:
Celebrating over 230 years, we’re proud to have grown into a globally recognised brand present in over 30 countries – the air of familiarity people love and trust on their journey. As a diverse group of over 6,000 colleagues, we’re all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
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Our business operates from two key locations, In a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces.
For WHSmith Europe, our mission is simple – to create value for our stakeholders by providing a platform for global brands across airports, hospitals, rail stations and other markets. Our operational environment is fast-paced and highly regulated, requiring exceptional standards of maintenance, compliance, health & safety and colleague welfare across every location.
We’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.
We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
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