Indian Ocean
Logistics Coordinator
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Role Description
The Logistics Coordinator is responsible for supporting the efficient operation of all warehouse, logistics, and distribution activities while delivering exceptional levels of customer service. Reporting directly to the Logistics Director, the role encompasses logistics coordination, warehouse administration, inventory control, transport management, export documentation, and customer service functions.
The role requires excellent organisational and communication skills, strong attention to detail, sound commercial awareness, and the ability to manage multiple priorities within a fast-paced environment. The successful candidate must be proactive, self-motivated, and capable of taking ownership of issues through to resolution.
The Logistics Coordinator will be expected to always maintain the highest professional standards. You will work closely with clients, suppliers, transport partners, retail concessions, and colleagues, ensuring the company's reputation for quality, service, and reliability is upheld and enhanced through every interaction. Always representing Indian Ocean professionally, ensuring the company’s reputation, standards, and brand image are maintained.
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Key Responsibilities
- Coordinate and schedule customer deliveries and collections.
- Liaise with transport providers, couriers, pallet networks, and export agents.
- Prepare transport and export documentation.
- Support warehouse operations, stock control, and stock taking.
- Deliver exceptional customer service and maintain premium brand standards.
- Ability to oversee warehouse operations in the absence of the Logistics Director.
- Maintain warehouse administration, reports, and records.
- Assist with Fleet Management Administration.
- Ensure compliance with health, safety, hygiene, and security requirements.
Essential Criteria and Experience Required
- Proven experience in logistics, warehouse operations, and transport administration.
- Coordinating deliveries and transport providers.
- Stock control and inventory systems.
- Excellent organisational and time management skills.
- Strong administrative with a high level of accuracy.
- Excellent communication and professional customer service skills.
- Experience with export documentation and international shipping.
- Good working knowledge of Microsoft Office applications, in particular, Excel.
- Knowledge of WMS (Warehouse Management Systems).
- Ideally, you will have experience within the furniture, interiors, or luxury goods sectors.
- Forklift Licence (or willingness to undertake training).
- Full UK Driving Licence.
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Personal Attributes
- Professional and reliable.
- Proactive and self-motivated with initiative.
- Positive, flexible approach and a team player.
- Professional and client-focused approach.
Salary up to £35K, DOE
Please only apply if you have a Full UK Driving Licence. Please email a cover letter and your CV to careers@indian-ocean.co.uk.
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