Logistics Fulfilment Analyst

Trusted Connectivity for AI-Powered Dominance.

Everfox delivers trusted connectivity to protect the world’s most critical environments and safeguard the sensitive data powering decision advantage.

Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected.

We don’t just defend systems; we deliver decision dominance.

Our Purpose

Protect what matters most by enabling organizations to operate securely in the most complex and high-risk digital environments.

Our Vision

To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain.

Our Belief

Security should never limit mission success – it should enable it.

Our Promise

We deliver absolute confidence in environments where failure is not an option.

About the role:

The Logistics Fulfilment Analyst is responsible for end-to-end coordination of customer hardware orders for a global cyber-security hardware organization. The role ensures timely, accurate, and compliant fulfilment of physical products by managing the flow of orders from procurement and manufacturing through inventory allocation, shipment, and export.

This position works closely with vendors, internal teams, logistics providers, and customers to maintain high standards of accuracy, security, and regulatory compliance across all fulfilment activities.

Location:

London, UK (Hybrid, 2-3 days per week)

Key Responsibilities

• Manage customer hardware orders from receipt through delivery, ensuring fulfilment tasks are completed accurately and on schedule.
• Validate order details, product configurations, serialized components, and system accuracy across ERP, CRM, and hardware-tracking databases.
• Monitor order exceptions such as SKU discrepancies, licensing issues, or non-purchasable items, driving resolution with Product Management, Sales Operations, and suppliers.
• Coordinate with subcontract manufacturers to confirm product availability, production schedules, and shipment readiness.
• Track supply constraints, component shortages, and lead-time risks; escalate issues when needed to prevent delays.
• Partner with engineering and programme teams during new product introduction to understand data flows and operational requirements.
• Maintain accurate inventory records across multiple storage locations, overseeing stock movements and serial-number reconciliation.
• Ensure compliance with hardware-tracking databases used for renewals, backfill, and asset lifecycle management.
• Arrange domestic and international shipments, ensuring proper documentation, export controls, compliance validation, and adherence to secure-handling procedures.
• Coordinate delivery readiness with customers, including points of contact, delivery instructions, and site requirements.
• Oversee ASN creation, order activation, and ERP transaction progression throughout the fulfilment cycle.
• Collaborate with Sales, Product Management, Finance, and Engineering to ensure fulfilment aligns with business needs and revenue recognition rules.
• Support escalations related to product availability, supplier constraints, order delays, or product data discrepancies.
• Contribute to fulfilment team updates, continuous-improvement efforts, and operational discussions across the broader hardware organization.