Maison Francis Kurkdjian
Luxury Brand Ambassador - Milton Keynes
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Position: Luxury Brand Ambassador
Location: Milton Keynes
MISSION
A Luxury Brand Ambassador for Maison Francis Kurkdjian is passionate about fragrance with love for the products, respect for creativity, authenticity & a focus on detail & quality. You're responsible for driving sales by achieving targets while promoting the brand &; providing luxury. You will demonstrate an attitude that benefits Maison Francis Kurkdjian always.
Main Responsibilities
SALES:
- Be an expert on fragrance, able to evoke responses to inspire & gain new clients
- Provide advice & guidance for other Luxury Brand Ambassadors
- Pro-actively sell products & provide luxury service
- Be aware & achieve or exceed sales targets
- Be aware of KPI’s
KPI: To achieve sales targets
SERVICE
- Be knowledgeable on Maison Francis Kurkdjian products & be able to propose products to clients
- Demonstrate products on clients & confidently explain the benefits of each product
- Initiate contact with customers & welcome them on counter
- Identify, understand & reformulate client needs
- Develop personal relationships with clients to gain loyalty
- Educate clients on Maison Francis Kurkdjian
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KPI: To receive any positive feedback and it to reflect in your KPI’s
GENERAL
- Participate in merchandise management
- Monitor stock levels, report any issues to the Account Manager
- Conduct all operational & administrative tasks
- Be accountable in your role & represent the brand
- Adhere to Company policies
- Build relationships with store management & adhere to all store policies & procedures
- Carry out any additional duties as directed by the management team
POSITION WITHIN THE TEAM
Reports to: Area Manager
CONTACTS AND RELATIONSHIPS
- Internal: Area Manager, Colleagues, Head Office & LVMH HR Team
- External: Cliental, Host Store Management
Profile
PERSON SPECIFICATION In order to be successful in this role, you will be:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- You will be able to demonstrate knowledge on the brand through excellent communication skills, be able to identify key products that would suit the customers’ needs.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with the brand, Maison Francis Kurkdjian
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Additional Information
Maison Francis Kurkdjian was created in 2009 following the meeting of Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and Marc Chaya, a former associate of Ernst & Young. With a focus on deliberate and sound international expansion, Maison Francis Kurkdjian is currently present in 40 countries. Maison Francis Kurkdjian has an ever-growing portfolio consisting of women’s fragrances such as Baccarat Rouge, 540, male’s fragrances such as Amyris homme and uni sex ones like OUD satin mood.
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