Browns Jewellers
Luxury Jewellery Sales Advisor
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About Browns
Browns Jewellers is a proudly South African, family-owned luxury jeweller with a heritage dating back to 1934. For over 90 years, we have built our reputation on exceptional craftsmanship, timeless jewellery and an unwavering commitment to our clients. Today, Browns has grown into an international luxury jewellery business with boutiques across South Africa, the UK and Australia - while remaining true to the values and personal service that have shaped our story.
The Opportunity
We are looking for a Jewellery Advisor to join our team at Meadowhall, Sheffield. This is an exciting opportunity for an experienced retail professional who understands that luxury is about more than the product — it is about creating an exceptional experience for every client. As a Jewellery Advisor, you will:
- Guide clients through their jewellery journey, offering knowledgeable and personalised advice while helping them find pieces that celebrate life's most meaningful moments.
Your Role
As a Jewellery Advisor, you will:
- Deliver an exceptional and personalised experience to every client.
- Build genuine, long-term relationships with clients.
- Confidently present and sell our luxury jewellery collections.
- Understand each client's individual needs and provide thoughtful recommendations.
- Achieve and exceed individual and boutique sales targets.
- Develop strong product knowledge and confidently communicate the craftsmanship and story behind our jewellery.
- Build and maintain a loyal client base through outstanding service and follow-up.
- Maintain the highest standards of presentation and professionalism.
- Contribute to a positive, collaborative and high-performing boutique environment.
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What We're Looking For
We are looking for someone who:
- Has previous experience in luxury retail, premium fashion, jewellery, beauty, hospitality or another high-end customer-facing environment.
- Has a genuine passion for delivering exceptional customer experiences.
- Is confident, polished and professional.
- Has excellent communication and interpersonal skills.
- Is commercially driven and motivated by achieving and exceeding targets.
- Understands the importance of developing meaningful client relationships.
- Has strong attention to detail and takes pride in their presentation.
- Works well as part of a team while taking ownership of their own performance.
- Is curious, eager to learn and passionate about developing their knowledge of luxury jewellery.
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Jewellery experience is advantageous, but it is not essential. We are equally interested in exceptional luxury retail professionals who have the right attitude, presence and passion for service.
Why Browns?
At Browns, you'll be part of a business with a proud heritage and an exciting international future. You'll have the opportunity to develop your career within luxury jewellery, work alongside passionate people and play an important role in creating memorable experiences for our clients. If you are ambitious, client-focused and passionate about luxury retail, we'd love to hear from you.
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