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Luxury Sales Executive
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Salary
A GBP 35,000 - A GBP 40,000 dependent on experience + performance related bonus
Location
Shoreditch, London
Position Type
Studio based: Full-time / Part Time
About Orhan London
Orhan London are looking for someone to help drive the next stage of growth for their established tailoring studio. This is a unique opportunity to join a close-knit team and play a key role in shaping the future of a business with over 20 years of craftsmanship, creativity, and exceptional customer service behind it.
At Orhan London, we create bespoke tailoring and alterations for he's, she's, and they're. We're proud to be an inclusive business, celebrating individuality regardless of shape, size, or gender through outstanding craftsmanship and personal service. Working as part of our team of six, you'll have the opportunity to bring fresh ideas, make a real impact, and help drive the business forward.
The Role
This is a hands-on, varied role with real responsibility. This role sits across business development, sales, and marketing, with business growth being the primary focus.
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What You'll Be Doing
Partnerships and Growth
- Creating new business opportunities, partnerships, and client channels.
- Proactively sourcing new business and identifying opportunities to expand our client base.
- Re-engaging our extensive database of previous clients, converting them into repeat customers.
- Identifying new markets, partnerships, and commercial opportunities.
- Actively developing the reputation and reach of the business.
- Bringing fresh ideas that contribute to long-term business growth.
Sales and Client Journey
- Managing enquiries from first contact through to becoming loyal, repeat clients.
- Building genuine relationships with clients, creating trust, and delivering an exceptional experience.
- Strengthening the customer journey to improve conversion, retention, and referrals.
- Maintaining a strong commercial focus whilst ensuring every client receives outstanding service.
- Continually looking for ways to improve the overall client experience.
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Marketing and Brand
- Managing our social media channels, ensuring consistent, engaging, and high-quality content.
- Writing clear, authentic copy across social media, email campaigns.
- Identifying and delivering marketing activity that supports business growth supported by our marketing partners.
- Working with our SEO and PPC partners to maximize marketing performance.
- Looking for creative ways to increase brand awareness and customer engagement.
Commercial Performance and Operations
- Monitoring business performance and identifying opportunities to increase revenue.
- Analysing results and adapting activity to maximize success.
- Supporting wider business projects, systems, and day-to-day operations where required.
- Taking ownership of ideas from concept through to implementation.
What's In It For You
A varied role spanning business development, sales, and marketing.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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