University of Portsmouth
M365 Support Analyst
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Role Overview
You will play a key role in enabling University staff and students to confidently adopt and use Microsoft 365 as part of the Modern Work Programme (MWP), taking a proactive and user-centred approach to identifying support needs, productivity challenges, and opportunities to improve ways of working.
By providing accessible, high-quality guidance and support and engaging with staff and students to understand how Microsoft 365 is used in practice, you will help reduce barriers to effective use of the platform and promote consistent, secure, and efficient ways of working. Through this, you will contribute to the continuous improvement of the University’s digital workplace, building trust in Microsoft 365, and supporting the University’s wider digital transformation and modern work objectives.
Key Details
- Interviews: Anticipated on 16 October 2026
- Contract Type: Fixed-term until 01 March 2028
- Secondment: Possible for internal candidates with line manager approval
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Contact Information
For queries regarding this position, please contact Jenna Fuller on 02392 843514.
Employer
University of Portsmouth Academic Services Ltd (UASL)
Benefits
- Competitive salary, including incremental progression
- Generous pension scheme
- Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure
- Family-friendly policies supporting flexible working
- Staff discounts and loyalty schemes
- Staff car parking and discounted public travel
- Excellent training and development opportunities
- Staff wellbeing programmes
- Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library, and staff social activities
- Discounted learning
- Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme
For further information on My Reward and Benefits, click 'apply'.
Salary Information
New appointments will routinely be made to the entry spine point (minimum) for the advertised grade, from where the individual will (in addition to receiving annual cost-of-living-related increases) progress through the pay range to the maximum for the grade, within a reasonable timeframe. A higher starting salary or market supplement may be available for a truly exceptional candidate when circumstances fully justify a departure from our normal policy.
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UKVI Statement
Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.
ED&I Statement
We are committed to upholding the University’s values of being ambitious, open, and responsible, in an inclusive working environment that promotes dignity and respect.
Please note that this vacancy may be closed earlier than advertised, so early applications are advised.
M365 Support Analyst
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