Farol Ltd
Machine Monitoring Specialist
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For engineers, technicians and mechanics who want to work smarter — not harder
You're already good at diagnosing machine faults. Now imagine being able to spot the fault before the machine comes into the workshop.
As a Machine Monitoring Specialist, you'll use connected machine data, diagnostic information and your technical experience to identify potential faults, monitor machine health and performance and proactively support customers.
You'll investigate alerts, carry out remote diagnostics, talk directly with customers and give technicians the information they need to get machines fixed quickly and keep them working.
What You'll Be Doing
- Monitor live machine data, diagnostic trouble codes, maintenance alerts and performance alerts
- Use your mechanical and technical knowledge to interpret what the machine is telling you
- Carry out initial fault finding and pre-diagnostics remotely
- Contact customers when you identify a potential issue and organise the right support
- Provide technicians with clear diagnostic information before the machine arrives in the workshop.
- Monitor machine performance and identify opportunities to improve settings, operation and productivity
- Use remote access tools to provide first-line technical support
- Work with Product Support and Precision Technology specialists when deeper investigation or an on-site visit is needed
- Help customers get more uptime, performance, and value from their machines
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Could this be your next step?
This could suit an experienced:
- Agricultural Technician
- Plant Technician
- HGV/Vehicle Technician
- Automotive Technician
- Field Service Engineer
- Mechanical Engineer
- Technical Support Specialist
What matters is that you understand machines, enjoy fault finding and want to use technology to diagnose problems in a smarter, more proactive way.
We're Looking For Someone Who
- Has strong mechanical or technical knowledge
- Enjoys diagnostics and solving problems
- Can interpret technical information and machine data
- Is comfortable speaking to customers and explaining technical issues
- Is proactive—you'd rather identify a problem early than wait for a breakdown
- Is interested in connected machines, remote diagnostics and new technology
- Can work closely with technicians, engineers and service teams
Agricultural machinery experience is an advantage, but we're interested in the technical skills you already have—not just the industry you've worked in.
Are you ready to take your technical skills off the tools and into the data?
Join us and help keep machines running before the customer knows there's a problem.
About The Package
An exceptionally strong remuneration package is on offer for the right person! This is made up from a highly competitive basic annual salary plus generous bonus scheme. We also offer 20 days holiday increasing by 1 day for each completed year of service up to a maximum of 25 days (plus Bank Holidays), company pension, employee discount schemes, employee wellbeing and financial planning service, cycle to work scheme.
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About The Company
Farol Ltd is one of the UK’s leading John Deere dealers, supporting farmers, contractors and professional turf customers with industry‑leading machinery and precision technology.
Established as a family business in 1977, Farol today is made up of 280 Service, Parts, Sales, Transport and Business Support Team Members, whilst still remaining 100% family owned.
Holding the renowned John Deere franchise along with many other brands, we are the market leaders in agriculture, groundcare and homeowner products.
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Location
Milton Common
Job Title
Machine Monitoring Specialist
Salary
An exceptionally strong remuneration package is on offer for the right person
Experience
We are looking for someone with a strong technical background, ideally with technical knowledge of agricultural machinery
City
Thame, Oxfordshire
Country
United Kingdom
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