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About The Role
As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.
This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor.
What You’ll Do
- Audit delivered items with delivery invoices.
- Approve or reject deliveries based on inspections and check for contraband.
- Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival.
- Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
- Ensure all shipped packages are protected against damage.
- Process shipment requests with vendor, advising package owner of arrangements.
- Apply appropriate postage amounts and required identification to outgoing mail and packages.
- Stock copy rooms and provide first communication for copier fleet production.
- Check daily and replenish, if necessary, all mail and postage supplies.
- Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
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What You’ll Need:
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- High School Diploma or GED with 3-4 years of job-related experience.
- Ability to write routine reports and correspondence.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Advanced organizational skills with an inquisitive mindset.
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