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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Nestled in Manchester’s trendy Northern Quarter, Hampton by Hilton offers 221 rooms with a fresh, modern style right in the city’s creative and cultural hub. The hotel features a vibrant breakfast area, a 24-hour fitness center, and a cozy lobby bar, all designed to reflect the area’s unique character. With its lively surroundings and modern amenities, Hampton by Hilton Manchester Northern Quarter provides a dynamic and inviting setting in one of Manchester’s most exciting neighborhoods.
Our Benefits
- You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An extra day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
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Role Overview
Support the Maintenance Manager in maintaining the hotel's high standards, ensuring guest rooms, public areas, back-of-house spaces, and facilities are safe, functional, and well-presented at all times.
Key Responsibilities
- Carry out routine maintenance tasks, repairs, and minor improvement works across the hotel to help deliver an excellent guest experience.
- Assist with the preventative maintenance programme, helping to identify and resolve issues before they become larger problems.
- Respond promptly to maintenance requests from guests and colleagues, working efficiently to minimise disruption to hotel operations.
- Conduct regular checks and inspections of hotel equipment, plant areas, bedrooms, and public spaces, reporting any concerns to the Maintenance Manager.
- Support contractors and external service providers when on site, ensuring work is carried out safely and in line with hotel procedures.
- Help maintain accurate maintenance records, completing job logs and reporting completed works as required.
- Ensure all tools, equipment, and work areas are kept clean, organised, and compliant with health and safety requirements.
- Assist with room refurbishments, decorating projects, furniture repairs, and general upkeep of the property.
- Work closely with all departments to support daily operations and contribute to a safe, welcoming, and well-maintained environment for guests and team members.
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What We Need From You
- Previous experience in a maintenance, handyman, facilities, or engineering role is desirable, although training can be provided for the right candidate.
- Good practical knowledge of general building maintenance, including basic plumbing, electrical, decorating, and repair work.
- A hands-on approach with strong problem-solving skills and the ability to work independently or as part of a team.
- Strong attention to detail and pride in maintaining high standards throughout the hotel.
- Good organisational skills, with the ability to prioritise tasks and respond to changing operational needs.
- A positive attitude and willingness to learn new skills and develop within the maintenance function.
- Understanding of health and safety requirements and a commitment to working safely at all times.
- Flexibility to work a variety of shifts, including occasional evenings, weekends, and emergency call-outs when required.
- A genuine commitment to supporting colleagues and creating a safe, comfortable, and enjoyable experience for our guests.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
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