GRAHAM Group
Maintenance Compliance Manager

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About The Role
Location: Liverpool
Contract Type: Full-Time, Permanent
Salary: Competitive
Reporting to: Contract Manager
Division: Facilities Management
Why Join GRAHAM?
At GRAHAM, we are not just one of the UK & Ireland’s leading Facilities Management providers, we are also a trusted Public Sector partner committed to ensuring efficient and effective service delivery to allow our Clients to focus on their core priorities, namely, serving the thousands of residents and stakeholders under their jurisdiction. GRAHAM provide a full range of asset management services to both public and private sector clients throughout the UK & Ireland.
Energised by continued growth and boasting an annual turnover in excess of £1bn per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced Maintenance Compliance Manager with an appetite to succeed, we want you to join our team.
Why You'll Love Working At GRAHAM
- Generous Leave: Up to 36 days of paid annual leave to ensure you have ample time to relax and recharge.
- Financial Security: Excellent company pension and free life assurance—six times your annual salary—for peace of mind.
- Health & Wellbeing: Free BUPA health assessments, access to discounted private healthcare and gym memberships, and free annual flu jabs.
- Support & Growth: Access to a wide range of benefits to enhance your wellbeing, including an Employee Assistance and Health and Wellbeing programme. Plus, we’re committed to your professional development with ongoing training opportunities.
- Additional Perks: Discounted private health care scheme, free will advice, and other valuable benefits.
Your Role
As our Maintenance Compliance Manager, you will be at the forefront of managing and optimising planned, reactive, and remedial maintenance compliance across the Council Estate. Your role will be pivotal in ensuring we deliver exceptional service and maintain high standards for our clients and engineers.
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Key Responsibilities
- Maintenance Management: Develop and execute a planned preventive maintenance regime, including associated remedial works, ensuring full compliance with contract requirements.
- Performance Oversight: Manage and report on PPM, reactive, and remedial works, adhering to contract specifications and KPIs.
- Team Leadership: Oversee multi-discipline facilities management work schemes, holding regular performance reviews with both in-house and subcontractor teams.
- Asset Management: Monitor asset performance and condition ratings, updating asset information to meet both contract and GRAHAM standards.
- Lifecycle Planning: Support the creation of lifecycle programmes to enhance asset longevity and performance.
- Client Relations: Represent GRAHAM professionally, liaising with client management and site representatives, and managing client-focused activities.
- Reporting & Compliance: Prepare KPI and operational reports for internal, supply chain, and client meetings, and ensure adherence to QA procedures and GRAHAM’s Health and Safety policy.
- Out of Hours Support: Participate in management out-of-hours escalation for nights, weekends, and holiday periods.
- Auditing: Conduct audits for planned and reactive maintenance and hold regular review meetings with clients regarding contract performance.
This job description is intended to give the post holder an appreciation of the role envisaged for the job title and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.


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About You
Essential Criteria:
- Relevant engineering qualification.
- Proven success in a similar facilities management role with at least three years of experience.
- Technical expertise in a wide range of building services and M&E disciplines.
- Proficiency in Microsoft Office, particularly Excel.
- Clean driving license.
Desirable Criteria
- 3rd level qualification within the building environment.
- Associate membership of a professional body.
- Experience with bespoke CAFM or business management software.
Ready to make an impact with a company that values and invests in its people? Apply today to join GRAHAM and be part of a team that is dedicated to your growth and well-being.
Please note that Applicants will not be expected to meet any (or all) of the desirable criteria to be considered for interview. Desirable criteria will only be used as part of the shortlisting process in the event there are a large number of Applicants. We are committed to developing a diverse and inclusive workforce and particularly welcome applications from females and individuals from a minority ethnic background who are currently under represented in our industry.
A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. Access NI Privacy Notice can be viewed at: AccessNI Privacy Notice | Department of Justice (justice-ni.gov.uk)
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