Splend
Maintenance Controller
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About Us
At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
You'll be excited to work in this role if...
- You want to have a direct impact on keeping Splend’s fleet safe, compliant, and on the road nationally.
- You enjoy working closely with suppliers and internal teams to solve problems, improve efficiency, and make real operational decisions every day.
- You’re interested in joining a collaborative fleet team where you can build strong industry knowledge.
About the role
The Maintenance Controller plays a critical role in ensuring Splend’s fleet remains safe, compliant, and on the road. Based at our Aldgate Office, this role is responsible for coordinating approved maintenance activities in line with budget, managing service-related communications, and actively reducing vehicle downtime by maintaining an accurate and up-to-date Vehicle On Road (VOR) list.
Responsibilities
- Taking phone calls and emails from suppliers, negotiating work to be done, and approving costs for service repairs nationally in line with approved maintenance budgets.
- Generating reports and working with relevant teams to ensure vehicles are serviced on time and maintained in accordance with manufacturers guidelines.
- Monitor, maintain, and actively reduce the Vehicle On Road (VOR) list, ensuring timely follow-up and resolution.
- Coordinate with workshops and internal teams to ensure maintenance work is completed efficiently and within agreed timeframes.
- Responsible for the creating of work orders and purchase orders to be raised.
- Working with fleet management team to identify trends/patterns to improve efficiencies and processes.
- Ensure all maintenance activities are accurately recorded and compliant with company and manufacturer standards.
- Support the Fleet Operations Team Leader with reporting, tracking, and maintenance administration tasks as required.
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What You'll Bring to Splend
- Previous Experience in Fleet maintenance, automotive operations, or a similar coordination role (preferred).
- Excellent communication skills with high attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proactive and solution-focused with a customer-focused mindset.
- Calm under pressure and able to manage competing demands.
- Excellent telephone manner - must be confident, professional, and personable, with the ability to build rapport and communicate effectively with suppliers over the phone.
Benefits & Support
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- 💰 Bonus scheme: Opportunity to earn based on your performance.
- 🏖️ Annual leave: 25 days + bank holidays.
- 🎂 Day off for your Birthday!
- 📖 Dedicated Learning & Development platform.
- ❤️🩹 Private Health Insurance and Monthly Wellness Allowance.
- 💭 Employee Assistance Program.
Our Process
- Intro with our Talent team to understand your background, aspirations, and answer your questions.
- Interview with the hiring manager to discuss your experience and how it aligns with this role.
- Where it applies, we’ll ask you to complete a practical case study.
- Final interview to discuss Splend’s long-term vision and to check any remaining questions.
Diversity & Inclusion
At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
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