dnevo Partners
Maintenance Manager
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Interim Repairs & Maintenance Backlog Resolution Manager / Project Manager
Please Read Carefully This is not A Technology Project Manager Role ***
Repairs and Maintenance
Contract: Initial 3-month interim assignment
Rate: Circa £500 per day via umbrella
Start: Immediate
Location: North / East London
Reporting to: Senior operational lead
We are supporting a public-sector organisation that requires an experienced Repairs & Maintenance professional to take ownership of a substantial backlog of outstanding works orders.
The successful contractor will review hundreds of open jobs, establish whether the information recorded is accurate, close completed or incorrectly recorded jobs, and drive the actions required to resolve those that remain outstanding.
This is a hands-on delivery role requiring someone who can work through detailed information while also challenging internal teams, contractors and suppliers to provide evidence, complete actions and meet firm deadlines.
Key responsibilities
- Review a large spreadsheet of outstanding repairs and maintenance jobs.
- Validate the status and accuracy of each open works order.
- Liaise with operational staff, contractors and suppliers to establish the true position.
- Close completed, duplicated or incorrectly recorded jobs.
- Identify the actions required to progress outstanding jobs to closure.
- Allocate actions, owners and completion deadlines.
- Follow up persistently to ensure agreed actions are completed.
- Challenge incomplete information, poor performance and missed deadlines.
- Hold internal staff and external contractors to account.
- Maintain a highly accurate and comprehensive tracking spreadsheet.
- Produce clear evidence showing that the backlog is controlled and actively managed.
- Escalate risks, delays and non-compliance where appropriate.
- Provide regular progress reporting to the senior operational lead.
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Experience required
- Strong experience within repairs and maintenance, property services or housing operations.
- Previous experience within a local authority, housing association, ALMO or Teckal environment.
- Good understanding of works orders, responsive repairs and maintenance processes.
- Experience of managing or challenging contractors and suppliers.
- Understanding of procurement processes and Requests for Quotation.
- Experience resolving backlogs, closing historic jobs or improving operational data.
- Strong spreadsheet and data-management skills.
- Ability to interpret job records, contractor updates, invoices, quotations and supporting evidence.
- Experience preparing evidence for audit, assurance or regulatory review would be advantageous.
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This role requires someone who is:
- Robust and confident in difficult conversations.
- Comfortable challenging staff, contractors and suppliers.
- Highly organised and methodical.
- Persistent and focused on delivery.
- Able to push back when information is unclear or unsupported.
- Confident setting firm deadlines and following up on missed actions.
- Detail-focused, accurate and trustworthy.
- Independent-minded and not easily swayed.
- Comfortable working at pace within a time-critical assignment.
Availability
Applicants must be available to start immediately and work full time throughout August and September. Due to the urgency of the assignment, candidates with significant planned annual leave during this period are unlikely to be suitable.
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