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Company Description
Moda Group is a vertically integrated investor, developer, and operator of large-scale rental neighborhoods across the UK. With a pipeline of 24,000 homes spanning build-to-rent, family homes, and student living, Moda is backed by global institutional investors and focused on long-term stewardship of its communities. The company’s mission is to pioneer positive change in the rental sector by creating spaces and experiences where people can prosper, evolve, and live better. Moda’s vision, “life 2.0,” centers on delivering the world’s best rental experience through innovation in wellness, technology, ESG, and customer service. As custodians of their communities, Moda works with market-leading partners to deliver services that create genuine social impact and support happier, healthier lifestyles.
Role Description
The Maintenance Manager is a full-time, on-site role based in Hove, responsible for overseeing all maintenance operations within the residential community. This role includes:
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- Leading and scheduling the maintenance team
- Coordinating daily repairs
- Ensuring all building systems and equipment are functioning safely and efficiently
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The Maintenance Manager plans and implements preventive maintenance programs, manages service requests, and works closely with operations and customer service teams to ensure a high-quality living environment for residents. Day-to-day tasks include:
- Inspecting properties
- Prioritizing work orders
- Supervising contractors
- Maintaining compliance with health and safety standards
- Monitoring maintenance budgets and inventories
The role also involves identifying opportunities to improve building performance, supporting sustainability initiatives, and ensuring timely communication with residents and internal stakeholders.
Qualifications
- Demonstrated supervisory skills, including leading maintenance teams and coordinating work schedules.
- Strong equipment maintenance knowledge, including troubleshooting building systems and managing vendor support.
- Experience planning and executing preventive maintenance programs to reduce downtime and extend asset life.
- Proven maintenance management capabilities, including prioritizing work orders, managing budgets, and ensuring compliance with safety standards.
- Hands-on maintenance and repair skills across common building trades (e.g., electrical, plumbing, HVAC, carpentry) or the ability to effectively coordinate specialists.
- Excellent communication and customer service skills, with the ability to interact professionally with residents, colleagues, and contractors.
- Strong organizational and problem-solving abilities, with attention to detail and a focus on safety and quality.
- Experience in residential property, facilities, or real estate environments is beneficial; familiarity with ESG and sustainability practices is an advantage.
- Relevant technical qualification or trade certification in building maintenance, engineering, or a related field preferred.
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