The Ivy Collection
Maintenance Manager
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The Ivy Collection
The Ivy Collection is a group of 61 restaurants across the UK and Ireland, including Ivy Brasseries, Ivy Asias, Harry’s Restaurants, Brasserie of Light, and the original Ivy West Street (established in 1917). Our iconic restaurants are celebrated for exceptional food, outstanding service, and unforgettable moments.
We are looking for an experienced and proactive Maintenance Manager
Reporting to the Head of Estates, this role is responsible for managing maintenance teams and contractors, ensuring all sites operate safely, efficiently, and in full compliance with company and statutory standards.
Benefits & rewards:
- Competitive Salary: Benchmarked to industry
- Enjoy the Ivy Magic as a Guest: Enjoy an employee dining discount across The Ivy Collection, so you can experience the restaurants you help bring to life.
- Your Birthday Celebrated: Enjoy a guaranteed day off on your birthday, giving you the time to relax, celebrate, and enjoy the occasion your way.
- Career Milestones Recognition: We commemorate each work anniversary with a dining voucher, our way of recognising the contribution you make to the team over time
- Long Service Holiday Reward: With our long service holiday reward, you receive additional holiday allowance with length of service, rewarding loyalty and dedication as your career with us grows.
- Get Paid, Your Way: Through the app, you can make use of practical tools and guidance to help you earn, learn, save, spend and borrow with greater confidence.
- Always-On Wellbeing & Safety Support: Support should always be there when it matters most. That is why we offer 24/7 confidential wellbeing and safety support, whenever you need guidance, reassurance, or practical help.
- Retail & Lifestyle Discounts: Access discounts on hundreds of retailers, plus health, entertainment, travel, and more.
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Key Responsibilities:
- Lead and coordinate the maintenance function across multiple sites, ensuring all work is completed safely, efficiently, and to a high standard.
- Oversee planned preventative maintenance (PPM) and reactive maintenance, ensuring issues are resolved quickly and disruption to the business is minimised.
- Manage maintenance schedules and prioritise works according to operational requirements and business impact.
- Ensure all statutory inspections, testing, and compliance requirements are completed on time, including fire, electrical, HVAC, water, and gas systems.
- Lead, develop, and support a team of maintenance engineers and technicians, creating a collaborative, professional, and safety-focused environment.
- Manage third-party contractors and suppliers, ensuring work is delivered to the required quality, within agreed costs, and in line with health & safety requirements.
- Support the Head of Estates with maintenance budgets, procurement, and supplier management, identifying opportunities to improve efficiency and value for money.
- Monitor contractor performance against agreed KPIs and service levels, addressing any issues and driving continuous improvement.
- Support refurbishments, upgrades, new openings, closures, and other property projects, providing technical advice and coordinating maintenance-related works.
- Maintain high standards of health, safety, and compliance, ensuring risk assessments, method statements, and other required documentation are kept up to date.
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About You
- Proven experience in maintenance management, ideally within hospitality, leisure, or multi-site operations.
- Strong understanding of building systems, health and safety, and statutory compliance.
- Experienced in managing teams and external contractors.
- Excellent organisational, communication, and problem-solving skills.
- Financially aware, with experience managing budgets and procurement.
- Hands-on, adaptable, and proactive in addressing maintenance challenges.
Working Hours: This role may involve out-of-hours work, including evenings and weekends, to meet operational and emergency maintenance requirements.
About us
Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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