About The Role

Pertemps London is recruiting a Maintenance Officer for a full-time, temporary-to-permanent contract in London, paying £17.50 to £19.50 per hour via PAYE. Working for a housing association, you will coordinate responsive repairs and planned maintenance across residential stock. Duties involve logging cases, raising works orders, and updating a computerised system accurately. You will perform pre- and post-inspections alongside estate checks, liaising with contractors and housing teams to guarantee safe, high-standard outcomes. This role demands prior maintenance coordination experience, sound knowledge of compliance, and strong organisational skills. You must manage competing priorities effectively. Based in London with occasional site visits, this position suits a proactive professional ready to start promptly.

A well-established housing association is seeking an experienced Maintenance Officer to support the effective delivery of repairs, maintenance and property compliance services across its housing stock. The successful candidate will work closely with contractors, Housing Management teams and the Maintenance Manager to ensure repairs are completed efficiently, safely and to a high standard.

Location: London

Salary: £17.50-19.50 (PAYE) per/hr

Contract: Temporary-Permanent

Working Pattern: Full-time

Key Responsibilities

• Manage the day-to-day delivery of responsive repairs and maintenance services across residential properties.
• Log repairs, raise works orders and maintain accurate records using a computerised repairs management system.
• Carry out pre- and post-inspections, estate inspections and quality control checks to ensure works meet required standards.
• Monitor contractor performance against KPIs, response times, quality standards and contractual requirements.
• Scrutilise contractor invoices, including labour, materials and agreed rates, and process/approve purchase orders and invoices.
• Identify and manage rechargeable repairs, insurance claims and associated maintenance costs in line with policy.
• Manage and monitor approved contractors, ensuring appropriate qualifications, insurance, health & safety documentation and compliance are in place.
• Oversee planned, cyclical and servicing programmes, including gas servicing and other property compliance requirements.
• Inspect and coordinate repairs to void properties, working with Housing Management teams to minimise turnaround times and rental loss.
• Support building safety and compliance, including fire safety actions, fire alarms, AOV systems, dry risers and specialist servicing contracts.
• Manage repairs and defects associated with new-build properties, including handovers, defects liability periods and liaison with leaseholders/shared owners.
• Ensure Awaab’s Law requirements are understood and implemented effectively, including the appropriate triage, prioritisation and response to damp, mould and other relevant repair cases.