Serco Plc
Maintenance Operative
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Maintenance Operative
AASC – East of England
- Full-time role: 37.5 hours per week
- Salary: £27,500 – £33,500 (dependent on experience & skills), plus Serco benefits
- Requirements: Full UK driving licence (vehicle and tools provided)
About the Role
Here at Serco, we work with Asylum Accommodation and Support Services (AASC) to support individuals through the asylum system, including providing temporary accommodation.
As the Maintenance Operative, your key responsibilities include:
- Carrying out reactive and proactive repairs as requested, ensuring they meet the required standards and are completed within Service Level Agreements (SLA) deadlines.
- Completing planned maintenance work delegated by management.
- Managing your own workflow effectively while also collaborating with the team when required.
Exciting opportunities are available in Wigan for candidates with prior maintenance experience, including categories such as joinery, fitting, plumbing, painting & decorating.
Key Responsibilities
You will be responsible for:
- Health & Safety:
- Ensuring your own safety and that of property users during and after maintenance work.
- Material Management – Purchasing and stocking materials from approved Serco suppliers using a company credit card.
- Vehicle Care – Maintaining provided vehicles in a professional and clean condition alongside your colleagues.
- On-Call & Emergency Duties – Once every 8–10 weeks, you’ll perform out-of-hours duties on a rotation basis to ensure 24/7 emergency coverage.
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Working Hours
- Weekday hours: 7.5 hours per day (Mon–Fri, 08:00–18:00), aligned with operational needs.
What We Offer
- Up to 6% company pension scheme.
- Company vehicle, fuel card, and tools all provided.
- 25 days’ annual leave plus bank holidays.
- Career opportunities within the wider AASC contract.
- Discounts on major retailers and leisure activities.
Why Serco?
We offer:
- Support for driving ambitions and skill development in a safe and positive work environment.
- Vital public service delivery for the benefit of the UK.
- Flexible working discussions.
- Hybrid work patterns across many business areas.
- Commitment to diversity & inclusion:
- A Disability Confident Leader and holder of the Gold Inclusive Employer Standard.
- Networks such as SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), and In@Serco (LGBT+).
- Reasonable adjustments throughout the recruitment and employment process.
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Candidate Requirements
Required:
- Valid full UK driver’s licence.
- Willingness to travel regionally and occasionally across the UK.
- Security clearance checks by the Home Office (mandatory for all roles).
Additional Information
- Occasional high-volume applications may result in forwarded closing dates; apply early.
- Fair access to employment for those with unspent criminal convictions through Serco’s ‘Ban the Box’ pledge (notifications allowed before interviews, except where mandated by security requirements).
- For inquiries, contact the recruitment team at 0345 010 4000.
Apply today – #aasccareers. Click [apply here]* (link omitted per instructions).
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