Frasers Group
Maintenance Reliability Manager
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About Frasers Group
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium, and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why Join Us?
Our Vision
We are building the planet’s most admired and compelling brand ecosystem.
Our Purpose
We are elevating the lives of the many with access to the world’s best brands and experiences.
At Frasers Group, We Fear Less And Do More. Our People Are Forward Thinkers Who Are Driven To Operate Outside Of Their Comfort Zone To Change The Future Of Retail, Embracing Challenges Along The Way. The Potential To Elevate Your Career Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles
- Own it and back yourself - Own the basics, own your role, and own the result.
- Think without limits - Think, think fast, think fearlessly.
- Be relevant - Relevant to our people, our partners, and the planet.
Are you ready to join the Fearless?
Job Description
The Role
The Maintenance Reliability Manager is responsible for ensuring the reliability, safety, and efficiency of all warehouse systems and processes, reporting into the Senior maintenance manager. This role focuses on the maintenance, optimisation, and continuous improvement of warehouse equipment, inventory management systems, and overall operational performance. The Maintenance Reliability Manager will collaborate closely with cross-functional teams, including shift managers and teams, operations, safety, and quality control to minimise downtime, enhance productivity, and uphold safety standards.
Our Warehouse Operation is an impressive, state-of-the-art, 2.5m square foot Distribution Centre in Shirebrook, and one of the most advanced warehouses within the UK. We are currently looking to grow our Warehouse Team with individuals who are obsessed with continuous improvement and innovation.
Key Responsibilities
Reliability and Maintenance Management
- Develop, implement, and oversee the warehouse reliability program to ensure optimal performance of equipment and systems.
- Ensure compliance with manufacturer specifications and industry best practices for equipment maintenance.
Process Improvement and Optimisation
- Identify and implement continuous improvement initiatives to enhance warehouse reliability, productivity, and efficiency.
- Analyse equipment performance data and warehouse operations to identify areas of improvement.
- Lead root cause analysis (RCA) for recurring problems and implement corrective and preventive actions.
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Safety and Compliance
- Support the safety manager to ensure all equipment and processes adhere to health, safety, and environmental standards and regulations.
- Drive the completion of high-standard PM’s by carrying out regular inspections across all equipment.
- Collaborate with the safety team to review and improve risk assessments and safety protocols related to warehouse equipment and systems.
Team Leadership and Training
- Supervise and lead SME/trainer roles providing coaching, development, and performance feedback.
- Foster a collaborative team environment, encouraging communication and knowledge sharing across departments. Working closely with shift managers and shift leads to support machine availability improvement.
Vendor and Contractor Management
- Manage relationships with third-party service providers, contractors, and equipment vendors.
- Oversee equipment purchases, installation, and repairs, ensuring cost-effective solutions and timely completion of projects.
- Negotiate contracts and service agreements to secure favourable terms for equipment maintenance, servicing, and replacement.
Data Management and Reporting
- Monitor and analyse key performance indicators (KPIs) related to warehouse reliability, such as equipment downtime, maintenance costs, and safety incidents.
- Prepare and present regular reports to senior management, outlining the reliability performance of the warehouse and key improvement initiatives.
- Ensure accurate documentation of maintenance activities, repairs, and inventory usage.
Qualifications
Education
- Bachelor's degree or HNC/HND in Engineering, Operations Management, Supply Chain, or a related field. Relevant certifications (e.g., Certified Reliability Leader, Six Sigma, or Maintenance Management) are preferred.
Experience
- 5+ years of experience in a warehouse or industrial reliability/maintenance role, with at least 2 years in a leadership capacity.
Technical Skills
- Strong knowledge of warehouse systems and equipment, including material handling, conveyor systems, and automation technologies.
- Proficient in CMMS (Computerised Maintenance Management Systems) and other maintenance management software.
- Understanding of Lean, Six Sigma, and other continuous improvement methodologies.
Leadership
- Proven ability to lead, motivate, and develop teams in a fast-paced environment.
Problem-Solving
- Strong analytical and troubleshooting skills to identify and resolve equipment and process issues.
Communication
- Excellent verbal and written communication skills, with the ability to collaborate effectively across teams and present information to senior management.
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Additional Information
Along with your benefits package, we also offer a wide range of perks for our colleagues:
Frasers Champion
- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer-nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
Retail Reconnect
- In order to build the planet’s most admired and compelling brand ecosystem, all employees must understand our business, product, and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Fearless 1200
- Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Fearless 1200
Employee Welfare
Frasers Fit
- Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues' Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition, and lifestyle advice - all completely free.
Retail Trust
- We know that it’s not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24-hour wellbeing helpline, wellness hub, counselling, and financial/legal support.
What’s Next?
Our Recruitment Team will be reviewing applications, and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview with the Recruiter - this will be behaviourally focused and centred around how you align with our Culture and Values. If successful, we anticipate one or two further interview stages with the Hiring Manager/wider team, which will be more technically focused and could include a presentation/task so we can see your skills in action.
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