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Maintenance Supervisor
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Job Title: M and E Supervisor
Location: North London
Hours: Monday - Friday: 8am - 5pm
Salary: GBP52,000 + overtime
The Opportunity
We are seeking a high-calibre Maintenance Supervisor to direct day-to-day estate upkeep across a flagship, high-specification facility. Balancing operational supervision with technical compliance, you will oversee our internal fabric team, govern water management systems, manage third-party supply chain partners, and serve as a dependable operational interface for client stakeholders.
Key Responsibilities
Service Delivery and Team Supervision
- Workforce and Subcontractor Coordination: Supervise and direct the day-to-day activities of internal fabric maintenance technicians and specialist third-party contractors, ensuring work meets high standards of craftsmanship and safety.
- Water Systems Oversight: Maintain operational supervision of site water management systems and associated water hygiene regimes to ensure continuous compliance with statutory standards.
- Work Allocation and Scheduling: Plan, coordinate, and allocate planned preventative maintenance (PPM) and reactive tasks from initial intake through to completion, prioritizing workloads to satisfy contractual SLAs and performance KPIs.
- People and Performance Management: Monitor team performance, timekeeping, and attendance; uphold company operating policies; and assist with internal investigations, staff training, and operational cover when required.
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Systems Administration, Materials and Compliance
- Maintenance Data Systems (CAFM): Operate computerized maintenance management systems to log tasks, update work records, track asset histories, and maintain meticulous compliance documentation.
- Health and Safety Governance: Author, review, and apply practical Risk Assessments and Method Statements (RAMS), maintaining a proactive safety culture across all assigned areas.
Client Partnership and Incident Management
- Client Engagement: Act as a visible point of contact for client representatives and building managers, addressing operational queries and resolving issues swiftly and professionally.
- Emergency Escalation: Support the site’s emergency response procedures and actively participate in a 24-hour on-call escalation rota (including weekends and bank holidays on a scheduled basis).
What We Are Looking For
Experience And Attributes
- Proven Supervisory Background: Demonstrable track record supervising facilities maintenance teams, trade operatives, and specialist service partners.
- Maintenance Planning and Delivery: Proven ability to organize, schedule, and quality-audit planned maintenance programmes to high operational standards.
- Technical and Safety Compliance: Competent in producing and enforcing Risk Assessments and Method Statements (RAMS) and managing statutory building compliance.
- Systems Literacy: Experienced in utilizing maintenance data systems (CAFM / CMMS) and standard office software to track performance metrics and manage inventory.
- Client and Interpersonal Polish: Professional communication skills with the diplomacy and composure to build positive relationships across clients, senior management, and operational teams.
- Flexibility and Reliability: Willing and able to participate in a structured 24-hour on-call standby rota, responding calmly and effectively to out-of-hours emergencies.
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What We Offer
We offer a competitive base salary and an extensive benefits package designed to support your lifestyle, wellbeing, and professional development:
- Annual Leave: 24 days annual leave plus UK public bank holidays.
- Holiday Purchase Scheme: Option to purchase additional annual leave to suit your lifestyle.
- Life Assurance: Comprehensive life cover included as standard.
- Retail and Wellness Perks: Access to employee discount schemes covering major retail brands, supermarkets,
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