Safety, Compliance & Procedures

• Ensure all activities comply with HSE legislation, local regulations, and company policies.
• Promote and maintain a strong health and safety culture across the site.
• Utilise monitoring systems (BMS, PMS, CMS) to support effective fault response, performance monitoring, and operational decision-making.
• Be fully conversant with company policies, operating and emergency procedures, and initiate improvements to minimise risk and promote best practice.

Incident & Customer Management

• Lead and be responsible for first-line response to site incidents, alarms, and system failures, including fault diagnosis, isolation, escalation, and restoration activities.

• Support incident investigations and Root Cause Analysis (RCA), implementing corrective and preventative actions to reduce repeat failures.

• Work closely with site teams and stakeholders on incident activities to ensure clear communication and service continuity to relevant end users.

• Conduct site walkthroughs to maintain system performance and operational readiness. Raise concerns immediately for rectification action.

• Direct line management of Shift Maintenance Engineers.

• Indirect supervision of all maintenance engineers working on shift.

• Collaborates with the Operations Engineering Manager, Engineering Supervisor, Central teams, contractors, and site stakeholders.

Qualifications

Core Skills (Required)

• Strong written and verbal communication skills across diverse stakeholder groups.
• Collaborative leadership style with the ability to motivate, develop, and support teams.
• Strong problem-solving capability and continuous improvement mindset.
• Ability to make sound leadership decisions in operational and high-pressure environments.
• Lead by example, providing guidance, support, and mentoring to all site engineering teams.

Qualifications

• Recognised technical qualification in Electrical or Mechanical Engineering (e.g, NVQ Level, City & Guilds, BTEC, or equivalent).
• Authorised Person / AP12 / AP15 or equivalent (Electrical) certification, or demonstrable experience operating as an AP under a formal Safety Rules system.
• IT literate, including MS Office, CMMS/CAFM systems.
• Desired management level training in leading and motivating teams.
• IOSH Working Safely (Desirable)

Experience (Desired)

• Minimum 2 years post-qualification experience, including proven leadership capabilities.
• Experience working in critical environments (data centre, hospital, pharmaceutical, utilities, or similar).
• Experience operating in customer-facing roles and resolving technical problems in high-pressure environments.
• Understanding of safe systems of work and able to evidence the implementation of these in previous roles (PTW, RAMS, Change Management etc.).
• Strong knowledge of BMS, PPM, CAFM, and Change Management processes.
• Knowledge of and experience working to international HSE standards.
• Knowledge of safe electrical and mechanical practices in line with regulatory standards.
• Experience maintaining HVAC systems, chillers, cooling towers, low/medium voltage electrical systems, UPS, generators, and associated plant.
• Strong troubleshooting and repair experience of critical building infrastructures.
• Competence following documented procedures and maintaining accurate records in a Service Desk/CMMS system.

Company Overview

Pure specialises in the design, build and operation of ‘White Label’ data centres for global clients. Our main market being the provision of infrastructure to IT service providers, telecommunications companies and financial services clients. Our goal is to become an integral part of our clients business to support the development of their business in new markets or locations.

Pure is privately owned and controlled by its management. Our major shareholders include Oaktree Capital Management, a global private equity company with c. USD 100 billion of assets under management, and the Investment and Development Office of the Government of Ras Al Khaimah. These investors provide the financial strength required to deliver projects of almost any scale and in any location with a long-term view on returns allowing us to compete with in-house or self-build solutions.

We have a common vision for what we are trying to achieve and common values as to how we go about our business in terms of fairness, integrity and quality of service. Our strategy is to service underserved markets with leading edge, ultra-secure facilities. We are committed to global best practice in everything we do.