Anson McCade
Major Incident Manager Belfast
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Major Incident Manager Belfast
Up to £70,000 + On-Call Payments
Location: Belfast On-site
Salary: £60,000 - £70,000 depending on experience
Clearance: Must be eligible for SC Clearance
We're looking for an experienced Major Incident Manager to join a growing Major Incident Management function based on-site in Belfast.
This is a great opportunity for someone who has genuinely owned and managed high-priority incidents within complex environments. You'll take control during critical incidents, coordinate technical and operational teams, and ensure clear communication with senior stakeholders through to resolution.
For the more senior hire, we're looking for someone who can also provide leadership across the wider MIM function, help develop best practice and drive continuous improvement.
What you'll be doing
- Taking ownership of major and business-critical incidents through to resolution
- Leading Major Incident bridge calls and coordinating technical and operational teams
- Managing escalations and communicating effectively with senior stakeholders
- Driving improvements across Major Incident Management processes
- For senior hires, providing leadership and support across the wider MIM team
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we're looking for
- Strong hands-on Major Incident Management experience
- Proven experience leading high-priority incidents in complex environments
- Good knowledge of ITIL, Incident Management and ITSM tooling
- Excellent stakeholder management and communication skills
- Ability to remain calm, make decisions and take ownership under pressure
- Experience within large-scale managed services, technology consultancy or public-sector environments would be beneficial
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Package
- £60,000 - £70,000 base salary, depending on level and experience
- Additional on-call payments when required
- 5% matched pension
- Uncapped paid certifications
- 23 days holiday, rising to 27 days
- Additional company benefits
Important: This is a full-time on-site role in Belfast.
Working hours operate on a Monday-Friday shift pattern within the wider 07:00-19:00 window, for example 07:00-16:00/08:00-17:00. There will also be an on-call requirement to provide senior cover during critical incidents.
Candidates do not need to currently hold SC Clearance, but must be eligible to obtain it.
If you're an experienced Major Incident Manager looking for a role where you can take genuine ownership of critical incidents and play a key part in a growing MIM function, simply apply below or get in touch!
LNKD1_UKTJ
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills