Mecca Brands
Makeup Education Lead
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MECCAversity is MECCA’s destination for ‘beauty and beyond’ education that empowers our people and customers to look, feel and be their best. MECCAversity’s origins are in supporting over 5000 team members to learn the skills and knowledge to deliver a best-in-class beauty experience, and our commitment to world-class artistry education is part of our DNA. More recently, we have opened MECCAversity to the public, allowing our customers to access high-quality digital and face-to-face learning across beauty and beyond!
We are looking for a creative and innovative Makeup Education Lead to work with the team to bring our makeup brands to life, develop our future artists, and nurture our community of existing specialists.
The Role You Could Play:
- Design and deliver innovative educational content and experiences to grow the knowledge and skills of our MECCA Store Hosts, future specialists, and existing artists.
- Collaborate with the Makeup Education Manager and Learning Design team to make improvements to our existing Makeup training programs and introduce new courses and assessments to step-change the level of confidence/expertise in stores and doing so in a commercially considered way.
- Collaborate with the Education Innovation Lead on delivering skill-focused, MECCA-led training to support the delivery of new and existing services to close knowledge gaps and support new service trials.
- Build a strong relationship with the category brand managers and marketing leads to align on the delivery of the strategy for brands and overall category growth.
- Collaborate and build strong relationships with our makeup brands to provide direction on content that is impactful, store-focused, and aligns with the overall category priorities.
- Keeping up to date with business needs by proactively communicating with relevant departments, education leadership team, and field team.
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What You Will Bring:
Aside from your demonstrated passion for educating our MECCA-mazing teams, paramount to your success is your ability to work in ambiguity and approach challenges with a ‘can-do’ attitude and solutions-focused mindset. You will demonstrate a genuine passion for artistry and all things makeup and be energized by the opportunity to build world-class customer-facing content and displaying your excellent copy writing and presentation experience.
You will also be able to demonstrate the following:
- Strong interpersonal skills with the ability to build relationships, work collaboratively, and influence decision-making.
- Expert knowledge of the makeup category, application techniques, trends, product formulations, and services, and an interest in commercial performance and customer insights.
- Ability to work flexibly in a fast-paced and agile environment.
- Flexible communication style, easily adaptable to suit relevant audience or medium.
- The ability to manage own workload, goal setting, planning, and deliver on budget commitments.
- Advanced Microsoft suite skills (PowerPoint, Word, Excel & Teams).
- Intermediate skills in production, filming, and editing software.
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Your Life At MECCA:
Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions-focused, innovative, collaborative, and adaptable, and have a bit of fun along the way!
Some of our other team member benefits include:
- Professional development programs and first-class digitised learning offering.
- Health and well-being initiatives.
- Reward and recognition programs.
- Access to bonus and incentive programs.
- Quarterly product allowance.
- Unlimited 40% discount.
There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise, and delight our team along the way.
To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers.
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