TipTopJob
Managed Print Engineer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Managed Print Engineer
Location: Cardiff, Wales (Travel required)
Salary: GBP26,000 - GBP32,000 per annum
Job Type: Full-time, Permanent
Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm)
Who Are We
Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms, and Managed Print Solutions to small and medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.
When you join Flotek Group, you join our Purple Army and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions, and receive recognition when our work gets a Wow.
About The Role
As a Managed Print Engineer at Flotek, you will play a pivotal role within our dedicated print installation and service team. You will be part of the team responsible for the delivery of professional print solutions, ensuring that every project is executed to the Flotek standard. Your responsibilities will include not only maintaining and exceeding established service benchmarks, but also actively identifying opportunities for process improvement.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Collaboration is at the heart of this role, you will work in close partnership with the Managed Print Service Manager, your expertise and proactive approach will help shape the future of our managed print services, ensuring our partners consistently receive exceptional support and value.
Key Responsibilities
- Reporting to the Managed Print Service Manager
- Stay updated on industry trends and Flotek technologies
- Responsible for giving world-class service at all times
- Responsible for delivering your Managed Print installation projects on time and within budget
- Responsible for communicating with clients and internal project managers
- Hands-on and remote technical troubleshooting
- Creating and maintaining detailed project documentation to ensure effective handover to our support teams
- Deliver product training to end users as well as internally at Flotek
- Installation of 3rd party software applications to partner PC and server devices
- Ensure effectiveness of print management reporting applications at partner sites
- Mentor and support the growth of aspiring Managed Print Engineers
What We're Looking For
- A positive attitude with a can-do approach to everything
- Excellent communication skills
- Previous experience in a managed print delivery/service role in a technology business
- Great technical ability to diagnose faults accurately and efficiently
- Experience in using a CRM to log installation/service notes
- Be partner focused to understand and identify user needs
- Experience of Konica Minolta and Lexmark desirable
- Excellent organisational skills and the ability to prioritise work effectively
- Excellent external partner liaison skills
- Ability to prioritise personal workload
- Happy to travel to partner sites over the UK
- Full UK Driving Licence
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- Salary dependent on experience within range of GBP26,000 - GBP32,000 per annum
- Includes company van
- EMI Share Equity Scheme: own a slice of the Purple Pie
- Day off for your birthday
- Day off for other life milestones: such as weddings, moving house, child's first day at school, or religious holidays
- Give back day to support your chosen charity
- Savings on gym memberships, shopping, and other discounts available through Perkbox
- Variety of social events and team building opportunities are available
- Opportunities for professional development and career progression
Due to the nature of the role the company
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location