Ready Talent
Managed Services HR Specialist
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Role Overview
As a Managed Services HR Specialist at our marketing Managed Services firm, you will oversee the full employee lifecycle and spearhead people operations. You will partner with leadership to build a high-performing culture, ensuring our workforce possesses the agile skills required in the fast-changing marketing industry.
Core Responsibilities
- Talent Acquisition & Employer Branding: Manage full-cycle recruitment for marketing, Web/SEO, UX Design, SDR, Campaign and Program Management roles. Collaborate with leadership to write compelling job descriptions and promote our employer brand to attract top-tier talent.
- Onboarding & Training: Facilitate engaging orientation programs and develop Learning & Development (L&D) frameworks. Upskill teams on emerging digital marketing tools and industry trends.
- Employee Relations & Performance: Guide managers and employees through performance reviews, goal setting, and conflict resolution. Ensure consistent, fair, and legally compliant outcomes in all workplace matters.
- Compensation & Benefits: Benchmark and administer competitive remuneration, benefits, and incentive packages designed to retain creative and technical marketing professionals.
- Policy Compliance & Reporting: Maintain up-to-date employee records, ensure data protection, and manage HR compliance. Track KPIs (e.g., turnover, time-to-hire) to refine HR strategies.
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Key Requirements & Qualifications
- Experience: (2-5) years of proven HR generalist or specialist experience, ideally within an agency, B2B services, or tech-enabled environment.
- Education: Relevant degree in Human Resources, Business Administration, or a related field. Professional certifications (e.g., CIPD in the UK, SHRM/HRCI in the US) are highly preferred.
- Skillset: Working knowledge of employment law and HR best practices. Strong communication, commercial awareness, and relationship-building skills.
- Industry Mindset: Familiarity with marketing services, campaign lifecycles, and agency dynamics is highly desirable.
- Global Experience: Experience with global HR practices would be a great asset for us.
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We review every application submitted through the official portal. Please do not send direct messages or LinkedIn connection requests to our team members regarding this role. Due to the high volume of applicants, doing so will not fast-track your application and may be viewed as a failure to follow the application instructions. Thank you for helping us keep the process fair and organised for everyone!
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