Complete Skills Solutions
Management Information System Officer

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Company Description
Complete Skills Solutions is an adult education training provider that supports individuals in taking their first step toward a brighter future. The organization delivers fully funded training across multiple sectors and helps learners access employment opportunities through skills courses, careers guidance, and employer interviews. By focusing on experiential and work-focused learning, Complete Skills Solutions enables people to build practical, workplace-ready capabilities. The team is committed to ensuring that every learner has the opportunity to develop, progress, and succeed in their chosen career path.
Role Description
The Management Information System Officer is a full-time role based in Liverpool with a hybrid working arrangement, combining on-site and work-from-home duties. The role involves managing and maintaining key information systems to support reporting, compliance, and performance monitoring across training programs. Day-to-day responsibilities include:
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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
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StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
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- Collecting, validating, and updating learner and course data
- Producing regular management information reports and dashboards
- Analyzing data to identify trends, risks, and opportunities


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The officer will collaborate with operational and academic teams to ensure accurate data entry, streamline information flows, and support effective decision-making. Additional tasks include:
- Troubleshooting data issues
- Helping implement system improvements
- Ensuring data security and compliance with internal policies and external regulations
Qualifications
- Strong understanding of Information Systems and Management Information Systems (MIS), including experience working with databases or reporting tools.
- Proficiency in Data Management and Information Management, with the ability to organize, maintain, and retrieve accurate learner and organizational data.
- Demonstrated Analytical Skills, including the ability to interpret data, generate insights, and present findings clearly to non-technical stakeholders.
- Competence in using office and data analysis software (e.g., spreadsheets, reporting platforms, CRM or MIS systems).
- Excellent attention to detail, time management, and organizational skills, with the ability to manage multiple priorities and deadlines.
- Effective communication and collaboration skills, with the ability to work across teams and support colleagues in using information systems correctly.
- Experience in an education, training, or not-for-profit environment is beneficial.
- Relevant qualification in information systems, data management, business administration, or a related field (or equivalent experience).
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