OpenTable
Manager, Account Executives (London)
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Manager, Account Executives - London
Location: UK (Hybrid, In office 2 days per week)
About OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
About the Job
Reporting to the Senior Director of Restaurant Sales & Services, you will lead restaurant acquisition and expansion across the UK, covering all markets outside of London. You will be responsible for leading a team of Account Executives, setting the strategy and direction needed to achieve ambitious growth targets for our reservations technology.
As a leader, you will coach and empower your team to challenge the status quo, overcome obstacles, and consistently deliver outstanding results for both our customers and the business. By fostering a high-performance, collaborative culture, you will drive engagement, accountability, and commercial success across the region.
Responsibilities
- Lead, mentor, and hire a team of Account Executives to consistently meet or exceed monthly, quarterly, and annual sales goals.
- Develop comprehensive annual forecasts and strategic sales plans to drive regional growth.
- Conduct regular performance evaluations and provide ongoing coaching to ensure continuous team development and success.
- Collaborate with cross-functional leaders to align on organisational initiatives and secure successful outcomes for both the business and customers.
- Maintain a deep understanding of our products and services to guide the team through complex prospect scenarios.
- Travel up to 40% to support the team in the field and adapt strategies to the local market needs.
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Minimum Qualifications
- 3 to 5 years of relevant experience in sales and team management, including building and leading successful sales or business development teams.
- Proven track record of achieving sales targets and driving growth in a fast-paced environment.
- Demonstrated leadership skills with the ability to motivate, coach, and develop team members effectively.
- Strong customer focus with a commitment to delivering exceptional service.
- Willingness and ability to travel up to 40% as required by the role.
Preferred Qualifications
- Experience running strategic business units within the technology or hospitality sectors.
- Exceptional adaptability and creativity in overcoming business challenges and driving innovative solutions.
- Strong cross-functional collaboration skills with a track record of driving complex organisational initiatives.
Benefits and Perks
- 5 weeks paid vacation
- Private health & dental insurance
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Income protection and life assurance
- Employee Assistance Program - including 24/7 GP & free legal advice
- Pension plan contributions
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
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Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
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