Manager, Commercial & Specialty Insurance, Engineering AI & Data, Technology & Transformation

If you are a natural problem-solver with deep commercial and specialty knowledge who enjoys working with and leading diverse teams and developing business solutions, this role could be for you.

Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity
As a Manager, you will play a key role in delivering client engagements day-to-day. While no two projects are the same, your responsibilities will typically include:

• Supporting workstream delivery within larger transformation programmes
• Conducting analysis, developing insights and producing high-quality client deliverables
• Managing smaller project components or workstreams with guidance from senior team members
• Building effective working relationships with client stakeholders
• Contributing to project planning, risk tracking and reporting

You may also contribute to business development activities by supporting proposals, research and thought leadership.

Beyond client work, you will contribute to internal initiatives within the Insurance AI & Data team, such as knowledge development, training or proposition building.

As you grow, you will begin to support and coach more junior colleagues on engagements.

Client engagements are predominantly with organisations facing important, often profound, transitions. Engagements are typically driven by COOs, CUOs, business unit leaders, CDOs and other members of the senior management team. Client engagements may be as short as a few months, but can also evolve into multi-year, wide-ranging and transformative relationships. We not only bring our clients the insight and unconventional thinking that help them form strategies to anticipate disruption and respond to change – we also use our experience and knowledge to help them deliver those strategies.

Some examples of the types of programmes you would shape and deliver include:

• Commercial & Specialty underwriting transformation
• Setting up a central data office for a global broker
• Designing and deploying data and AI capabilities and products into an insurer’s business functions
• Redesigning the executive management information suite following a series of acquisitions
• Developing a strategy for how data and AI will change the claims experience and processes

We bring a rigorous, evidence-based analytical capability to help our clients solve their most pressing and complex issues. We help them reveal insight and deliver value through pragmatic recommendations. Our approach is to work collaboratively with our clients to understand the forces that are driving change, identify opportunities and enable them to develop and deliver solutions across their whole organisation.

Connect to your skills and professional experience
To be successful in the role, candidates should bring good understanding of Commercial & Specialty Insurance with knowledge of the end-to-end value chain and market operations, including Lloyd’s of London and Company Market business. Candidates should demonstrate a knowledge of AI and data, and how it can be leveraged to deliver business outcomes within Commercial & Specialty Insurance.

As a Manager, you should have:

• Strong experience within a Commercial & Specialty insurer or broker, or within consulting focused on the insurance sector
• Experience working in underwriting, claims and/or data, strategy, transformation, enterprise architecture or related functions in / consulting to insurers and brokers
• A good understanding of the Commercial & Specialty Insurance value chain, including exposure to Lloyd’s and/or Company Market business
• Experience contributing to change or transformation initiatives
• An understanding of how data and AI can support business improvement (practical experience preferred but not essential at expert level)
• Strong analytical and problem-solving skills
• Ability to communicate clearly and effectively, both verbally and in writing
• Experience managing your own workstreams or project responsibilities
• Ability to work collaboratively in team-based environments
• Strong organisational skills and ability to manage competing priorities
• A strong academic record, undergraduate degree or equivalent

Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data
We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

For a full job description, please visit our online Deloitte Careers portal.