Manager – CONC Compliance

Why join us?

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

What you’ll need - 3 to 5 years’ experience of:

• Technical Knowledge – A strong record as a technical expert in CONC and Consumer Duty compliance.
• Compliance Frameworks – A good understanding of the latest Compliance frameworks and technology being used across financial and non-financial services. Good knowledge of relevant laws, regulation, industry standards and established best practice in technical discipline.
• Data & Analytics – Ability to understand and assimilate different sources of data and complex information to support with effective problem solving that leads to relevant conclusions and recommendations. Leverage strong analytical skills to assess Conduct & Compliance control environment effectiveness using a wide range of information and sources to identify potential impacts on the business.
• Reporting – Experience in leading the production of timely and accurate reporting to support the monitoring of risk policies and appetite. Able to develop and deliver a risk and control oversight plan to assess compliance with relevant laws, regulations, industry standards and/or established controls, reporting findings and deviations using concise and clear communications, managing escalations appropriately.
• Policy – Experience of developing and owning group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure.
• Advisory – Able to demonstrate depth to confidently provide challenge and advice to the business.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.