The role offers a unique opportunity to make a significant and lasting impact by improving how the team operates today while helping shape how it will support the business in the future.

Role Responsibilities

• Review, assess, and prioritise opportunities to improve existing actuarial reporting, analytics, and operational processes.
• Lead the redesign and implementation of process improvements that enhance efficiency, scalability, controls, and data quality.
• Simplify, standardise, and automate processes to reduce manual effort and operational risk.
• Document target operating models, process flows, controls, and governance arrangements.
• Deliver process improvement initiatives from initial assessment through to implementation and handover.
• Build strong relationships across Actuarial, Finance, Operations, Technology, and Business teams to drive successful change.
• Facilitate workshops and stakeholder discussions to understand requirements and develop practical solutions.
• Support the design and implementation of processes and operating models for new and complex S&R transactions.
• Ensure processes remain fit for purpose and can support future business growth, regulatory requirements, and evolving business needs.
• Quickly gain an understanding of the business and identify opportunities to deliver measurable improvements early in the contract term.

Skills & Experience

• Qualified actuary with minimum of 5 years’ experience in life insurance or life reinsurance
• Proven experience delivering process improvement, transformation, or operational excellence initiatives within insurance, financial services, or a similar complex environment.
• Demonstrated ability to rapidly understand new business environments and deliver tangible results within a short timeframe.
• Experience redesigning and implementing scalable processes, controls, and operating models.
• Strong project management and change delivery skills, with a track record of managing multiple priorities and stakeholders.
• Experience working across cross-functional teams and influencing outcomes without direct authority.
• Strong analytical and problem-solving abilities with a focus on practical and sustainable solutions.
• Understanding of actuarial, finance, reporting, or insurance operations processes.
• Experience with process mapping, workflow design, process automation, and continuous improvement methodologies.
• Excellent written and verbal communication skills, including the ability to communicate effectively with senior stakeholders.
• Knowledge of life insurance, retirement products, actuarial reporting, or regulatory frameworks would be advantageous.

Competencies and Behaviours

• Strong stakeholder management and influencing skills.
• Excellent written and verbal communication skills.
• Fast learner with the ability to rapidly absorb new concepts, processes, and business requirements.
• Ability to challenge constructively and drive change in a collaborative manner.
• Highly organised, self-motivated, and delivery-focused.
• Comfortable operating in environments with ambiguity and evolving requirements.
• Ability to balance strategic thinking with hands-on execution.
• Continuous improvement mindset with a focus on creating sustainable solutions rather than short-term fixes.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits (Only for Permanent and Fixed Term Employees)

Leave

• 25 days of annual leave with option to buy/sell more days
• Adoption and fertility leave
• Generous enhanced parental leave

Healthcare

• Comprehensive private insurance coverage for employee and dependents
• Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
• Optical benefits

Savings & Retirement

• 15% combined employee/employer contributions

Wellness

• Subsidized gym membership
• Access to Employee Assistance Program
• Cycle to Work and Electric Car Salary Sacrifice Scheme
• Time off for volunteering
• Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

Please click here to view our company values