Manager, Corporate Insurance and Risk Management

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role

As the Manager, Corporate Insurance & Risk Management (CIRM) you will have responsibility for the operational management and delivery of key supply chain and liability insurances and the co-ordination of applicable loss reporting and prevention programmes. This role reports to the Director, Corporate Insurance and Risk Management.

Curious about what it's really like to join the team? Hear from Rachael Gandhi, Director of Corporate Insurance & Risk Management, as she talks about the role, the challenges you'll tackle, and why this could be a truly career-defining opportunity. Watch the video: https://vidmy.co/R9dgYuK

Key Responsibilities

• Understand Haleon’s exposure: With support from the Director, act as the insurance lead in internal forums across Legal, EHS, HR, Logistics, Quality, Procurement and Finance that will develop understanding of Haleon’s exposures across each function and guide how the insurance terms and conditions need to be constructed to ensure programmes remain aligned to business requirements.
• Oversight of data collection and verification: Oversee processes for the collection and review of all key exposure metrics. Output will be used to manage the annual renewal, develop the programme requirements and input into loss prevention strategies.
• Digital and AI: Implement and contribute to the Digital and AI strategy for automation of manual tasks to ensure the technology is used to drive efficiencies and process improvements within the CIRM team.
• Deliver annual renewals: With guidance from the Director, develop a renewal/marketing strategy and define factors for a successful placement. The role will have responsibility for execution and co-ordination of the renewal to a successful conclusion. The role will complete an after-action review and make recommendations for technical and process improvements.
• Develop the principles and requirements for premium allocations. Oversee the premium allocation processes and review and sign-off the models and outputs.
• Captive and market engagement: Prepare the underwriting submissions in order to negotiate terms for Captive and market participation in the respective insurance programmes. This will include identification of policy wording changes required to improve the alignment of the programmes to Haleon’s exposures. The role will also provide technical advice as required by the Captive manager and the business.
• Claims Management: Provide claims management expertise to advise and assist Haleon businesses on insurance claims. As appropriate, the role will develop a claims strategy and be responsible for the execution of the strategy with co-ordination across both internal and external stakeholders. The role will support the Director with more complex and material claims.
• Governance: In conjunction with the broker/ insurer, the role will ensure all programmes are fully compliant with legislative and Haleon policies and procedures. The role will also provide input into further governance enhancements for the consideration of the Director.
• Accountable for risk management and loss prevention strategies: The role will progress existing strategies and will have responsibility for driving the implementation through proactive business stakeholder and vendor engagement.
• Governance and oversight of third-party suppliers and consultants: Ensure suppliers are delivering value-added services to Haleon by managing contract terms and monitoring performance via SLAs and KPIs on a regular basis and reporting escalations to the Director.