Job Purpose

The Global Benefits Manager is responsible for supporting the development, implementation, and ongoing management of Burberry's global benefits programmes. The role will help ensure our benefits offering remains competitive, compliant, and aligned with the needs of our employees and business objectives.

The role will oversee a broad range of benefits activities, including insurance renewals, vendor management, benefits governance, programme implementation, employee communications, and benefits technology. Working closely with HR, Finance, Payroll, Legal, Procurement, and external partners, the role will support the consistent and effective delivery of benefits across Burberry's global locations while ensuring a positive employee experience and supporting Burberry's employee value proposition.

Reporting to the Senior Manager, Global Benefits, the role will contribute to the evolution of Burberry's benefits strategy, identify opportunities to improve processes and programmes, and help ensure our benefits offering continues to support employee wellbeing, engagement, and retention.

Responsibilities

• Coordinate annual insurance and benefit renewals across Burberry's countries and regions
• Manage relationships with brokers, insurers, and benefit providers to ensure a high-quality service is delivered
• Partner closely with HR Business Partners, Payroll, Legal, Finance, and Procurement to support the effective management and delivery of global benefits
• Support the development and delivery of Burberry's global benefits strategy and policies
• Identify opportunities to improve benefits processes and documentation globally, creating a more consistent experience and making administration more efficient
• Develop and deliver engaging benefits communications to increase employee understanding, participation, and appreciation of benefit offerings
• Ensure benefits programmes comply with local requirements by keeping up to date with changes in legislation and making updates where needed
• Maintain records of benefit frameworks, vendor contracts, renewal dates, and programme documentation
• Review benefit usage, colleague feedback, and costs to identify opportunities for improvement
• Support broader HR priorities, including wellbeing, diversity, equity, and inclusion, employee engagement, and recognition programmes
• Act as a point of contact for escalated benefits-related queries and provide guidance to colleagues and the operational team
• Lead benefits-related technology and transformation initiatives, including the implementation of benefit platforms and digital tools