Cytiva
Manager Global Service Engineering CIBP
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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Role
The Manager, Global Service Readiness Engineering — CIBP is responsible for leading a team of service readiness engineers that ensures service readiness across the Cell & Gene Therapy (Sepax, Sefia, Xuri), Biacore, Imager, and Palltronics product portfolios — some of Cytiva's highest-revenue and most strategically important product lines. This role combines people leadership with hands-on service engineering expertise to deliver high-quality service deliverables on time across New Product Development (NPD) projects and Lifecycle Management (LCM) activities.
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This position reports to the Director, Global Service Engineering & Equipment Intelligence and is part of the Global Service Readiness Engineering organization located in Uppsala, Sweden or Portsmouth, UK and will be a onsite role.
What You Will Do
- Lead and develop a team of service readiness engineers — including hiring, onboarding, training, performance management, career development discussions, and establishing a regular cadence of 1:1s and staff meetings.
- Oversee and prioritize daily operations of the CIBP engineering team to ensure on-time delivery (OTD) and high quality of all service deliverables across NPD tollgates and LCM activities (~180 LCM tasks/month organization-wide).
- Drive service readiness in NPD projects — owning DFS (Design for Serviceability) scoring, Service Support Plans, EHS Risk Assessments, and spare parts (FRU) strategies for assigned product platforms at all tollgate stages.
- Manage lifecycle activities including service documentation updates, field modifications, engineering change orders, calibration procedures, and spare parts updates in collaboration with Service Operations, R&D, and Manufacturing.
- Act as Subject Matter Expert (SME) on all service aspects relating to the assigned CIBP product portfolio, serving as the primary interface between central functions (R&D, Manufacturing, QA) and regional service teams.
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Who You Are
- Bachelor's degree in Engineering, Life Sciences, Physics, or a related technical field — or equivalent combination of education and experience.
- Multiple years of relevant work experience in service engineering, field service, or product development within the life sciences or medical device industry.
- Demonstrated experience leading or supervising technical teams, including hiring, onboarding, performance management, and talent development.
- Experience working in cross-functional NPD or product lifecycle project teams, meeting tollgate deadlines and delivering against defined specifications.
- Working knowledge of quality management systems (e.g., ISO 13485, GMP/GxP, Veeva QMS) and design control processes.
- Fluency in English (written and spoken); Swedish language skills are a plus.
It Would Be a Plus If You Also Possess
- Experience with PDM/PLM systems (e.g., Magic/Windchill)
- Familiarity with Danaher Business System (DBS) tools and methodologies
- Field service experience with bioprocess, chromatography, or analytical instruments
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
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