HelloFresh
Manager International FSQA (all genders)
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The Role
As Manager FSQA (all genders), you will play a key role in ensuring food safety and quality standards across our distribution network in DACH and UK. This role will lead the professionalisation of compliance within our 20 hubs in DACH and an expanding network of 4 hubs in UK, while supporting HelloFresh Delivery Network operations.
Your mission will be to improve, implement, and maintain robust Quality Management Systems that meet legislative requirements, HelloFresh Standards and BRCGS certification standards. You will embed effective processes and training while mitigating FSQA risks and ensuring audit readiness, all to protect our customers and drive operational excellence.
What You’ll Do
- You act as the FSQA expert for logistics in DACH and UK, ensuring compliance with food safety legislation and due diligence at all times.
- Furthermore, you take ownership of logistics FSQA performance by setting up governance, building trackers, and driving KPI reporting.
- In this role, you lead/support crisis and incident management, coordinating investigations, resolutions, and projects related to traceability, temperature control and cold chain management.
- You establish and maintain a QMS aligned with BRCGS Storage & Distribution standards, supporting certifications and recertifications in DACH and UK.
- Moreover, you develop and implement SOPs, HACCP systems, and audit programs, while training hub teams to ensure lasting compliance.
- You validate and verify cold chain processes and follow up on corrective and preventive actions, reducing the risk of non-conformance.
- Finally, you collaborate with Operations, Fleet, and DC FSQA teams to embed standards, ensure full traceability, and foster a strong food safety culture.
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What You’ll Bring
- Strong expertise in logistics FSQA; knowledge of EU food safety legislation is required. Expertise in UK and DACH markets is a plus. Experience with GFSI-recognised standards and BRCGS is also a strong advantage.
- Proven ability to establish, maintain, and audit HACCP systems and QMS, while developing, implementing, and training SOPs and FSQA processes across sites.
- Openness to travel to our locations in UK and DACH.
- Excellent stakeholder management and communication skills, with the ability to work effectively with internal teams, external partners, and authorities while driving a strong FSQA culture.
- Analytical and data-driven mindset, capable of setting up governance structures, converting data into KPIs and trackers, and harmonising FSQA processes across regions for scalability and efficiency.
- Advanced Google Suite and MS Office skills (G-sheets, G-doc, G-slides, Excel, Word, PowerPoint).
- Fluency in English is required; German and/or French are a big plus.
What We Offer
- Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
- Immerse yourself in a diverse global community of 90+ nationalities.
- Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
- Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
- Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
- Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access, wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!
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We Are HelloFresh
At HelloFresh we embrace and welcome diversity and we currently employ over 15,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.
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