Manager, IT Applications SACS & Operations Suite

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Manager of IT Applications

The Manager of IT Applications will have responsibility for one large or multiple small/medium sized global business applications. This includes application development and support, application strategies, architectures, and roadmaps in alignment with group business needs and the Global IT strategy.

The Manager will plan and coordinate the implementation of these applications in close alignment with the regional IT organizations, business management, and any external partners. The function will be responsible for the governance of the solutions and ensure that they maintain their integrity and remain standard group solutions.

Main Duties and Responsibilities:

• Partners with business leaders, Regional BEMs, TAO, Cyber Security, and Corp. Services to understand business strategies and needs.
• Works collaboratively as part of the larger Strategic Programs team on strategies, initiatives, and standards, and cross-team resource allocations.
• Develops application solution strategies, architectures, and roadmaps in alignment with business and Global IT management team.
• Works closely with the Global Applications Director to ensure all projects and initiatives are aligned with the business demand.
• Drives implementation of standard group applications and the retirement of local non-group solutions.
• Interacts regularly across departments with managers and project leads to ensure good communication and quality delivery.
• Provides input and guidance into the staffing process; actively participates in staff recruitment and retention activities; provides leadership and support for delivery teams.
• Sets measurable objectives and standards for team members’ performance and conduct.
• Mentors staff by providing procedural and technical guidance and advice.
• Works with the product management teams to identify new areas of extending the product creating new business opportunities.
• Stays current on industry practices and issues, assessing and communicating their potential impact on the business.
• Assists in the creation and maintenance of reference materials for the application architecture, metadata, support, and training.
• Generates and distributes reports pertaining to assigned responsibilities.
• Regularly evaluates processes and makes recommendations to improve efficiency.
• Complies with all corporate and departmental policies/procedures and applicable governmental regulations.
• Attends and participates in meetings that pertain to assigned responsibilities.
• Develops & tests software changes outside normal business hours as and when required.
• Other duties and responsibilities as assigned, which may include cross-utilization within the department or with others.