Sky
Manager, People AI Products & Portfolio 12 Months FTC
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Job Description
This is a 12-month FTC/secondment opportunity as Manager, People AI Products & Portfolio, responsible for the day-to-day coordination, delivery and operational management of the People AI portfolio and Enterprise Agent activities across the People Directorate. You’ll help turn the agreed People AI roadmap into action, making sure initiatives move efficiently from idea through discovery, design and delivery to adoption and continuous improvement.
Working closely with Centres of Excellence, Functional Leads, Employee Experience, Technology and Group AI, you’ll provide the operational structure that keeps the portfolio moving. You’ll coordinate product delivery, facilitate discovery, manage operational backlogs, support governance and help ensure AI-enabled products deliver measurable business value.
What You’ll Do
- Coordinate the day-to-day operation of the People AI portfolio, manage AI demand intake and maintain accurate, up-to-date backlogs, roadmaps and delivery plans so initiatives progress in line with agreed priorities.
- Facilitate and support discovery workshops and requirements gathering with Functional Leads, Centres of Excellence and Employee Experience teams, translating business needs into functional requirements, user stories, acceptance criteria, product documentation, process maps and functional specifications.
- Coordinate product delivery with the AI Agent Factory, Technology teams and third-party partners, including backlog refinement, testing, user acceptance, business readiness, implementation, operational handover and lifecycle activities.
- Support Enterprise Agent product operations by maintaining the Enterprise Agent Central Hub backlog, coordinating enhancements, releases and continuous improvement, and supporting shared standards, reusable capabilities, governance and cross-functional delivery.
- Coordinate product launch and adoption activity across the People Directorate, producing communications and user guidance, monitoring adoption, utilisation and user feedback, and supporting continuous improvement based on data and operational performance.
- Produce dashboards and reporting covering product performance, adoption, portfolio health and value metrics, track benefits and value realisation, and highlight risks, dependencies, delivery milestones and opportunities for optimisation.
- Support effective governance and stakeholder coordination by preparing materials for governance forums and prioritisation meetings, maintaining RAID logs and portfolio records, facilitating cross-functional planning and supporting the People AI Community of Practice.
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Essentials Requirements
- Experience coordinating digital products, technology initiatives or transformation programmes within a complex organisation, including experience working in Agile, product-led or project delivery environments.
- Experience facilitating workshops, gathering business requirements and documenting functional solutions clearly and accurately.
- Strong organisational and planning skills, with the ability to manage multiple priorities and experience maintaining backlogs, roadmaps and delivery plans.
- Excellent stakeholder management and communication skills, with the ability to coordinate delivery across multiple teams without direct authority.
- Strong analytical and problem-solving capability, including experience producing reporting, dashboards and management information.
- Strong attention to detail and a commitment to high-quality delivery.
Desirable
- Experience supporting AI, Generative AI or Microsoft Copilot initiatives.
- Experience with HR Technology platforms such as Workday, ServiceNow or Cornerstone.
- Experience using Azure DevOps, Jira, Monday.com or similar product management tools.
- Understanding of product management and product operations disciplines.
- Experience supporting change management, communications and user adoption.
- Knowledge of employee experience or HR operating models.
Benefits And Perks
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
- Free Sky TV, including Sky Sports and Sky Cinema
- Pension package with up to 9% employer contribution
- Private healthcare with mental health support
- Aviva Digital GP and dental insurance
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
- Sharesave and Tech schemes
- A range of Sky VIP rewards and experiences
How You’ll Work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.
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Your office base
Osterley
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafés. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free on-site parking available for cars, motorbikes and bicycles.
OR
Livingston Watermark
Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it’s a great place to work and connect.
The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Plus, there’s onsite parking available for cars, motorbikes and bicycles.
Who We Are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
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