OPEN Health
Manager, People Team
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Report to: VP Business Partnering, People Team
Location: Remote
Role Overview
The Manager, People Team is responsible for owning and leading the delivery of People strategy within a high volume or complex country or region, ensuring operational excellence, compliance, and a consistent employee experience. This role bridges strategy and execution, operating with a high degree of autonomy, and acting as the primary People lead for the country.
Key Responsibilities
Employee Relations & Policy Implementation
- Lead and manage complex and high-risk employee relations cases, ensuring fair and consistent resolution
- Provide expert guidance to managers on sensitive People matters advising on people's policies and procedures including (but not limited to) probation, performance, organizational change etc.
- Identify trends and implement preventive solutions
- Coach and mentor more junior team members in legislation matters and people policy
Compliance & Governance
- Act as country level subject matter expert for employment law and compliance.
- Ensures adherence to local regulations and global standards
- Develop complex policies and procedures for new markets ensuring legal compliance from day one
- Lead audits, risk mitigation and governance activities for the country or business e.g. ecoVardis
Manager Support and Capability Building
- Act as a trusted adviser to managers
- Coach and support managers on:
- Employee relations
- Performance management
- Team effectiveness
- Conduct regular 121's with people leaders - at least quarterly to understand their people issues and support where appropriate
- Ensure the successful implementation of the employee lifecycle processes within the business to ensure employee and manager engagement
- Identify training needs and help coordinate learning activities and development programmes.
- Deliver training and guidance for all managers to deliver confident and capable managers and leaders
Reward & Workforce Insights
- Partner with Group Reward on:
- Compensation benchmarking to support recruitment, promotion and out of cycle and compensation changes
- Pay review processes
- Benefit changes and implementation
- Lead country-level benefits support, including driving awareness and partnering with Total Reward on benefit renewals, enhancements, and employee communications.
- Provide insight driven recommendations to leadership
- Conduct workforce discussions with managers in relation to resignations and people changes advising on organizational opportunities
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Engagement Retention
- Own and drive country-level engagement strategies ensuring that the following are taking place across the country:
- 90 day check ins
- Exit interviews
- Pulse surveys
- Support and lead on implementation of targeted action plans linked to staff surveys
- Evaluate data received from core processes such as onboarding check-ins, exit interviews and make recommendations to the business partner for improvement
People Programs & Organizational Effectiveness
- Embed and drive execution of global People programs at a country level, including performance management, employee listening action planning, and training and development initiatives
- Ensure consistent adoption of high-quality execution across business areas
- Partner with leaders to translate People programs into meaningful team-level actions
- Act as the voice of the local employee population, ensuring culture nuances and country specific considerations are reflected in the delivery and adoption of global People Initiatives.
Reporting & Analytics
- Deliver reporting and interpret trends to inform decisions and develop solutions
- Monitor attrition, engagement, and employee relations patterns
- Escalate risks and recommend actions
Candidate Profile – (Skills, Competencies And Experience)
- Strong experience in People team, employee relations, and compliance, evidenced by gradually more senior roles in a people advisory or business partnering team across key markets UK, US and Europe
- Experience of managing complex ER cases across UK and US and Europe
- Ability to manage complexity and operate independently.
- Strong communication skills with the ability to adapt style when needed
- Experience influencing mid to senior level stakeholders
- Strong analytical and problem-solving capability
- SME of local labor laws and employment practices
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Core Competencies
- Operational Leadership
- Employee Relations Expertise
- Risk Management & Compliance
- Stakeholder Influence
- Data Interpretation & Insight
- Process Improvement
Travel Requirements
As necessary to meet business objectives
About OPEN Health
At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com.
OPEN Health. The right combination to unlock possibilities.
What We Offer
As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program
- Competitive pay, generous paid vacation, holidays and more, across all our locations
- Ongoing training and development opportunities which foster and shape your individual career path
- An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
- The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
- Diverse, inclusive culture that encourages you to bring your whole self to work
If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.
OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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