McDonald's
Manager, Physical & Technical Security

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About Us
McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UK's largest private sector employers, employing over 170,000 people.
Department Overview
The UK Manager of Physical & Technical Security will be responsible for developing and implementing security strategies to ensure the security of all UK company corporate assets, including employees, facilities, and information globally. This role will be based in our East Finchley office but will require travel to our locations worldwide.
Duties
- Manage the day-to-day operations of the corporate security department.
- Coordinate and maintain relationships with local, state, international, and federal law enforcement and other related government agencies.
- Develop and manage budgets for security operations and monitor for variances.
- Manage the development and implementation of global security policy, standards, guidelines, and procedures.
- Ensure security strategies and initiatives are integrated into the corporate risk management program.
- Provide leadership, direction, and training to global security team members.
- Manage and train security personnel and contractors.
- Conduct risk assessments, security audits, and recommend enhancements.
- Oversee incident response planning as well as the investigation of security breaches.
- Ensure compliance with all relevant laws and regulations.
- Collaborate with other departments to integrate security measures into their operations.
- Manage security vendors to include RFPs.
- Stay informed of the latest security threats and trends.
- Collaborate with Corporate HQ to align global initiatives.
- Maintain relationships with local community.
- Manage and maintain security technology (cameras, access control, and alarm systems).
- Coordination with Emergency Services (fire and life safety).
- Maintain employee duty of care.
- Streamline security systems to communicate globally where applicable.
- Consult on all corporate office builds and modifications globally.
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Qualifications
- Bachelor’s degree in Criminal Justice, Business Administration, or a related field. Advanced degree or professional security management certification preferred.
- A minimum of 5 years of experience in a Physical & Technical security role with at least 3 years in a leadership role.
- Proven experience in developing and implementing security policies and procedures.
- Strong understanding of multi-disciplinary security practices such as physical security, risk management, and information security.
- Excellent leadership and team management skills.
- Strong communication and interpersonal skills.
- Ability to travel as needed.
- Experience operating with a Global Security Operations Center (GSOC).
- Proficient in Microsoft Office products and tech trends.
- Knowledge in Executive Protection and Intelligence
- 3 years of military or law enforcement experience.
Skills
- Expert knowledge of security protocols and procedures.
- Excellent analytical and problem-solving abilities.
- Advanced computer applications.
- Professional level typist.
- Proficient in security technology and information systems.
- Ability to work under pressure and handle crisis situations effectively.
- Quality people management.
- Experience working with other cultures.
Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Your duties, responsibilities and activities may change as per changing requirements of your department or the company.


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Company Vision and Culture
Our Global Vision
Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Ireland's best-loved restaurant company.
Our Culture
McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our Values
- Serve: We put our customers and our people first.
- Inclusion: We open our doors to everyone.
- Integrity: We do the right thing.
- Community: We are good neighbours.
- Family: We get better together.
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Contact: harish.mangu@inc.mcd.com
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