Deloitte
Manager, Private Sector, Major Programmes – Human Capital, Technology & Transformation
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Our Major Programmes Business
Deloitte’s Major Programmes practice (part of the wider Human Capital offering) is currently recruiting individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world’s most impactful programmes.
Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital-intensive, and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes.
Our market-leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte’s commitment to purpose-led change. Programme Aerodynamics is a fundamentally new approach, bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme Delivery, Digital, Programme Leadership, and Human Centred Transformation to be anticipated, shape, and manage change in major programmes. It empowers project leaders to effectively anticipate and manage change, risk, and uncertainty across a programme’s lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and to Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.
You will have the opportunity to work across a range of programmes, building your skills and experience on the job, as well as being supported by our world-class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines and drawing on our market-leading methods, and our global assets and tools.
Private Sector
Our people are high-calibre professionals, experts in their industry sectors, who are passionate about making an impact as clients adapt to challenges such as driving strategic outcomes from complex technology-led transformations, and unlocking the benefits of AI. We work across industries with a particular focus on four sectors:
- Technology, Media and Telecommunications: ranging from global social media brands, broadcast media, and telcos
- Consumer: ranging from automotives to consumer goods and retail companies as well as travel, hospitality, and services
- Healthcare & Life Sciences: from global pharmaceutical organisations to MedTech startups, where we help organisations transform their operations to succeed against a radically changing backdrop of the future of health
- Energy, Resources & Industrials: where we work with the largest companies in manufacturing and energy, particularly in their transformation to a low-carbon future.
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Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Our Major Programmes business sits within Human Capital – the world’s leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you’ll develop transformation and change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you’ll develop trusted relationships with senior business stakeholders.
Your Role as a Manager:
- Taking the lead in partnering with clients to solve complex issues, through leading teams to design, shape, and deliver strategically significant projects and programmes
- Leading, developing, and managing teams and workstreams, including the development of engagement plans, managing critical paths and interdependencies between workstreams and projects
- Reporting, risk management, and financial controls in relation to the programme or workstream
- The management and development of key client relationships in the capacity of trusted advisor
- Mentoring and coaching of teams and team members
- Working with a range of senior stakeholders both internally within Deloitte and in client organisations, at all levels including the C-suite, as a subject matter expert
- Applying a combination of experience, industry knowledge, tools, and technologies to anticipate and address challenges to programme success with both client and colleague teams
- Leading and supporting areas of business development by contributing to new business proposals, and taking a leading role in our industry and account teams
- Bringing competitor awareness, industry trends, and the latest insights to inform best-practice thinking and ways of working, and bring the best to our clients
- Contribute to internal practice development by participating in proposition, methodology, and point-of-view development activities, and supporting knowledge capture and sharing
- Assisting with the design and development of major programmes (including programme strategy and set-up, portfolio/programme delivery, and commercial and contract management)
- Work as part of Deloitte teams, collaborating and modelling our shared values
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Connect to your skills and professional experience
You’re curious, collaborative, and a natural at taking the initiative. We have unique challenges to solve, and often in unique contexts.
You should have strong experience in most of the following:
- Managing the delivery of large-scale, complex transformation programmes within the private sector, including TMT, Consumer, Healthcare & Life Sciences, ER&I, either in industry or in a consulting or professional services environment
- Structuring work, and leading teams to successful outcomes, even in highly ambiguous situations
- Strong commercial awareness, a proven ability to manage programme financials and budgets, and to deliver against a contract/statement of work
- Excellent communication, presentation, and stakeholder management skills across all levels of an organisation, including senior leadership
- Contributing to thought leadership, points of view, publications, and business strategy
- Problem solving, attention to detail, creative thinking, and analytical skills
- Mentoring, coaching, and managing others in both project teams and beyond, in addition to an ability to work collaboratively and to be a team player
- Self-starting with a high degree of personal motivation and drive
- Practical experience in the responsible use of generative AI tools and technologies to unlock efficient ways of working
- Excellent interpersonal skills and the ability to form lasting relationships with both team members and clients
Preferred but not required experience across major/large-scale programmes, including:
- Programme strategy, including strategic transformation, strategy definition and planning, delivery strategy, or business case development
- Programme set-up, including delivery model design, operating model design and transformation, commercial model structure, stakeholder management, transformation, or modelling of programme outcomes
- Programme recovery, including executive-level engagement, recovery planning, or experience reshaping programmes
- Digital transformation, including agile and scrum delivery methods and tools (e.g., JIRA), data insights, analytics and AI for project/programme delivery, enabling capability and adoption of the latest technology across for better control and more efficient delivery
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Human Capital
People are what powers enterprise. That’s why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations.
For a full job description, please visit our online Deloitte Careers portal.
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