Emmes Group
Manager, Project Delivery - OptymEdge
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Overview
Manager, Project Delivery - OptymEdge
Location: UK – Remote
OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.
OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.
- Over 2,500 sites certified worldwide, since 1995
- Phase I through post-marketing experience
- Clinical Ophthalmology, Optometry, and clinical trial expertise
The Manager, Project Delivery is a people management role responsible for supporting the day-to-day delivery of clinical studies across assigned projects and portfolios. This role focuses on team leadership, execution oversight, and operational consistency, ensuring high-quality delivery within established processes within a regulated, technology-enabled environment. The Manager, Project Delivery directly manages Project Delivery Managers (PDMs) and/or Project Delivery Associates (PDAs), providing coaching, guidance, and performance support. Acting as a point of escalation for routine delivery and quality issues, the role partners closely with senior delivery leaders, functional teams, and technology partners to support portfolio health, resource coordination, and continuous improvement.
Responsibilities
Portfolio & Delivery Support
- Supports oversight of project delivery across assigned studies and portfolios, ensuring adherence to defined processes, timelines, and quality standards.
- Monitors portfolio health metrics and delivery performance, escalating risks and issues to senior leadership as appropriate.
- Assists with resource planning and workload balancing to meet current delivery demands.
- Serves as an escalation point for routine operational issues, with guidance from senior delivery leaders.
- Supports delivery governance through accurate reporting, KPI tracking, and follow-up on corrective actions.
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People & Line Management
- Directly manages and supports PDMs and PDAs, setting clear expectations and providing regular coaching and feedback.
- Oversees day-to-day team performance, workload prioritization, and adherence to delivery standards.
- Supports onboarding, training, and skill development for team members.
- Encourages role clarity, collaboration, and professional growth within the Project Delivery team.
- Escalates performance or capacity concerns to senior management as needed.
Functional & Operational Support
- Supports PDMs contributing to functional leadership activities across strategic pillars e.g., technology, imaging, quality, clinical, finance, commercial, training and development.
- Assists with the implementation of standardized processes, tools, and workflows.
- Participates in and independently develops process improvement initiatives supported by senior leaders, providing operational input and execution support.
- Collaborates with technology and functional teams to support delivery system adoption and enhancements.
Quality, Compliance & Continuous Improvement
- Supports audit and inspection readiness by reinforcing day-to-day documentation standards, system use, and quality practices.
- Participates in audit preparation and attendance where required.
- Promotes consistent use of standardized digital workflows across certification and imaging services.
- Identifies day-to-day operational risks and improvement opportunities, escalating recommendations through appropriate channels.
Cross-Functional Collaboration
- Represents Project Delivery in routine cross-functional meetings and working groups as delegated.
- Works collaboratively with vendor management, finance, commercial, and technology teams to support delivery objectives.
Performs other duties as assigned
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Complies with all policies and standards
Qualifications
- Bachelor's Degree Required
- 6 years demonstrating related experience Required
- 3 years working in a pharmaceutical and/or Clinical Research Organization (CRO) setting Preferred
- 2 years of related supervisory experience Required
- Demonstrated experience with MS Office Suite, particularly MS Word.
- Time management and decision-making skills.
- Attention to detail and the ability to address several assignments simultaneously.
- Excellent oral and written communication skills.
- Some knowledge of clinical trials in ophthalmology preferred.
If you’re looking for a career where your work advances global health and where scientific excellence meets real-world impact, join us and be part of something bigger. One Team, One Purpose.
Be Part of One Team, One Purpose.
At Emmes Group, we’re shaping the future of clinical research—where human intelligence meets cutting-edge technology to drive meaningful advancements in healthcare. With over 47 years of scientific excellence, we’ve led groundbreaking research in cell and gene therapy, vaccines, infectious diseases, ophthalmology, rare diseases, and neuroscience.
Through our two business units—Emmes, a full-service CRO, and Veridix AI, our technology, data, and analytical solutions—we are modernizing clinical trials and accelerating the development of life-changing therapies.
We believe that every clinical breakthrough starts with people—people who are passionate, purpose-driven, and ready to make an impact. At Emmes Group, we bring People, Science, and Technology together to collaborate with our customers and deliver global health impact. Our culture is built on integrity, collaboration, and innovation, ensuring that every challenge is met with perseverance and accountability.
CONNECT WITH US!
- Find us on LinkedIn: the-emmes-group
- Visit our website: https://www.theemmesgroup.com/
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