McDonald's Corporation
Manager, Project Management
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Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
Department Overview
McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.
Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Manager, Project Management
The Manager, Project Management role reports to the Sr. Manager or Director role within the broader remit of the Program Management Office within the Global Cyber Security organization. This role leads and directs projects that are very cross-functional and highly complex using different development methods which often require considerable resources and high levels of functional integration, however, this is not a people leader role.
Duties
- Manage project plans, roadmaps and execution to achieve the project goal using various development methods (i.e. Agile, Waterfall, etc.)
- Manage project changes using appropriate verification techniques to keep the project on track.
- Measure project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.
- Align stakeholders and team members by ensuring a common understanding of expectations for the project.
- Work to implement approved actions and workarounds to mitigate risks.
- Document high-level risks, assumptions, and constraints using historical data and expert judgment to understand project limitations.
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Leverage knowledge of and experience with the following:
- Leverage shared services on delivery model and best practices.
- Support or ensure the standardization of processes for implementing projects across all clients, in accordance with best practices related to the SDLC.
- Execute short term strategy for function.
- Solve difficult problems impacting a project; identify ways to improve current customer needs.
- Accountable for managing projects using various development methods (i.e. Waterfall, Agile, etc) with moderate risk. Manages budget and directs activities of the project teams.
- Executes necessary charters, templates, tools and associated PMO artifacts depending on the project.
Qualifications
- 3-5 years’ experience required: Prior corporate and global project management experience required with 3+ years managing projects.
- Demonstrates as a deep Subject Matter Expert (SME) in Project Management process and tools.
- Experience communicating effectively with high levels of management and direct client contact.
- Experience with software methodology development processes (i.e. ADLC, SDLC, Lean).
- Ability to create presentations.
- Ability to work under tight deadlines managing multiple key business priorities.
- Project budgeting/costing expertise.
- Ability to solve very complex problems and deal with a variety of work situations.
- Strong understanding of a variety of technology solutions.
- Highly experienced with dev/ops principles.
- Motivational leadership skills
- Bachelor’s degree in related field required: Project Management Professional (PMP) preferred; Agile Certifications preferred (e.g. PSM, CSM, etc.) or equivalent work experience preferred.
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Additional Information
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
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