McDonald's
Manager, Project Management
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Department Overview
The Manager, Project Management role reports to the Sr. Manager or Director role within the broader remit of the Program Management Office within the Global Cyber Security organization. This role supports the ongoing execution and operationalization of the IDL Cybersecurity Transformation Program. This role serves as a central orchestration point across IDL, GCS, GTIO, market teams, and other stakeholders to drive execution of the transformation roadmap and ensure cybersecurity findings identified through market assessments and program activities are effectively managed through remediation and closure.
The role is responsible for maintaining visibility and accountability across a complex portfolio of market-level cybersecurity findings, dependencies, remediation activities, and risks. This includes coordinating remediation across multiple technology and security domains, establishing clear ownership and timelines, identifying systemic or recurring issues, escalating barriers to resolution, and ensuring findings are appropriately transitioned into sustainable business-as-usual (BAU) processes.
This is a highly cross-functional individual contributor role requiring strong program management, stakeholder leadership, analytical capabilities, and an understanding of cybersecurity and technology risk.
While this is not a people leader role, the Manager is expected to influence and coordinate teams across functions, geographies, and organizational boundaries to achieve program outcomes.
Duties
Program Orchestration & Execution
- Drive ongoing execution of the IDL Cybersecurity Transformation Program, coordinating activities across IDL, GCS, GTIO, and participating markets.
- Maintain the integrated roadmap, milestones, dependencies, risks, decisions, and deliverables across Accelerate, Assess & Remediate, and Transform & Sustain workstreams.
- Establish clear ownership, timelines, and accountability; proactively resolve or escalate execution risks, resource constraints, and cross-functional dependencies.
- Measure and communicate program progress, risk reduction, key decisions, and dependencies through effective governance and executive reporting.
Findings & Remediation Management
- Serve as the central orchestration point for cybersecurity findings identified through IDL market assessments and transformation activities.
- Maintain end-to-end visibility of findings, including risk/severity, ownership, remediation plans, target dates, dependencies, and status.
- Drive findings from identification through validation, remediation, risk acceptance, and closure, coordinating accountable teams across GCS, GTIO, IDL, and markets.
- Proactively address aging, stalled, or high-risk findings and escalate barriers to maintain remediation velocity and accountability.
- Identify systemic risks and recurring themes across markets and translate findings into actionable insights and broader remediation priorities.
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Transformation, Sustainment & Governance
- Drive transition of remediated markets and capabilities from program-led execution into sustainable BAU ownership and governance.
- Establish repeatable processes, controls, metrics, and remediation workflows that sustain improvements beyond the transformation program.
- Facilitate cross-functional governance, working sessions, and executive reporting to drive decisions, accountability, and timely resolution of risks.
- Communicate complex cybersecurity risks and remediation challenges in clear business terms and influence stakeholders across organizational boundaries without direct authority.
Qualifications
- 3–5+ years of experience in program management, project management, cybersecurity, technology risk, remediation management, or a related discipline, including experience supporting complex global or enterprise technology initiatives.
- Demonstrated experience managing highly cross-functional programs involving multiple stakeholders, dependencies, workstreams, and competing priorities.
- Experience managing technology or cybersecurity findings, risks, issues, remediation plans, or similar structured work through resolution.
- Strong ability to establish structure and governance across complex, ambiguous, or evolving initiatives.
- Demonstrated ability to influence stakeholders and drive accountability without direct reporting authority.
- Experience communicating effectively with senior leaders, technical teams, and business stakeholders.
- Strong analytical skills with the ability to synthesize large volumes of program and risk information into actionable insights and executive-level reporting.
- Ability to identify trends, systemic issues, dependencies, and emerging risks across multiple workstreams or environments.
- Strong organizational skills and demonstrated ability to manage multiple priorities and deadlines simultaneously.
- Working knowledge of cybersecurity concepts, technology infrastructure, identity and access management, cloud, network security, application security, vulnerability management, or related technology domains.
- Experience with project and program management methodologies and tools, including Agile and Waterfall approaches.
- Strong presentation and written communication skills.
- Bachelor's degree in a related field or equivalent practical experience.
- Project Management Professional (PMP), Agile certification, cybersecurity certification, or equivalent relevant certification preferred.
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Preferred Experience
- Experience supporting global cybersecurity transformation, remediation, or risk-reduction programs.
- Experience coordinating technology or cybersecurity activities across geographically distributed markets or business units.
- Experience with cybersecurity assessment programs and translating assessment findings into structured remediation plans.
- Experience developing dashboards, metrics, and executive reporting related to cybersecurity risk and remediation.
- Familiarity with ServiceNow, GRC platforms, Jira, Power BI, or similar workflow, reporting, and remediation-management tools.
- Experience designing or supporting transition from transformation programs into sustainable BAU operating models.
Additional information
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
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