Job Title

Overview

Manage the sales engineering department and administrative staff to ensure success in the following areas: customer quotations, plant layouts, sales orders, sales data and reports/presentations, sales literature and marketing, advertising and travel itineraries.

Essential Job Functions

• Provide daily direction and communication to employees so that customer quotes are completed in a timely, efficient and knowledgeable manner.
• Provide continual evaluation of processes and procedures.
• Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
• Insure employees have appropriate training and other resources to perform their jobs.
• Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level.
• Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.
• Develop and maintain communications in a cooperative and professional manner with all levels of staff (Domestic and International) and customers.
• Research and update product costs, selling prices and determine profit margins.
• Approve customer quotations and order confirmations.
• Conduct margin analyses on projects, including the equipment and supervision of the installation.
• Conduct bi-weekly Business Review Meetings.