Dr. Martens plc
Market Interaction Lead
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Dr. Martens: Market Interaction Lead
Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values-driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.
At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.
Where You Sit
As our Market Interaction Lead, you’ll be part of the Marketplace & GTM team, working closely with brilliant people across the business and reporting into Head of Market Interaction. You’ll be right at the heart of fast-moving projects that shape how we show up for our consumers - today and tomorrow.
Where You Contribute
This is a global role, working across key markets and wholesale partners to bring consumer, commercial, and partner insight into product and go-to-market decisions.
- You work closely with local teams and B2B partners to understand what is resonating with consumers and where the biggest opportunities exist - from product and pricing through to storytelling and activation - and translate this into clear recommendations that shape footwear and accessories product, range, and GTM plans.
- Sitting at the intersection of product, merchandising, and commercial teams, you'll help ensure we build the right product, tell the right stories, and make the right decisions around the world.
- You're not just coordinating the process - you're bringing a strong commercial and product point of view, helping the business make better decisions, earlier.
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Core Accountabilities
As our Market Interaction Lead, you will be responsible for:
- Own relationships with key global markets and wholesale partners, building trusted partnerships and deep understanding of consumer behaviour, market dynamics, and local commercial needs.
- Influence product and commercial decisions by providing clear market insights on range, pricing, positioning, and consumer demand, while driving alignment across Product, Merchandising, Design, Brand, Sales, Channels, and GTM teams.
- Lead pre-line engagement and convert market, consumer, and partner feedback into actionable recommendations that shape range planning, GTM strategies, and upstream decision-making.
- Ensure market readiness and successful execution by monitoring in-season performance, identifying risks and opportunities, resolving issues proactively, and keeping decisions focused on consumer impact and commercial outcomes.
Key Skills & Capabilities
Put simply, the key things we’re looking for are:
- Strong commercial and product expertise, ideally gained within buying, merchandising, sales, wholesale, or a related function, with a solid understanding of range building, assortment planning, and category performance.
- Exceptional stakeholder management and influencing skills, able to build credibility across global markets, wholesale partners, and cross-functional teams, while confidently challenging product, pricing, and commercial decisions.
- Deep understanding of the footwear, accessories, and broader consumer landscape, including market trends, consumer behaviour, product development, and the factors that drive both brand relevance and commercial success. Footwear experience is highly desirable.
- Highly analytical and organised communicator, comfortable working across multiple global markets and proficient in PowerPoint and Excel, with the ability to transform complex consumer, product, and commercial insights into clear, compelling, and actionable recommendations.
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What’s in it for You?
- Hybrid working
- Welcome free pair of Docs
- ‘Buy as you Earn’ Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave + Bank Holidays
- Private healthcare
- 2 paid volunteer days per year
Ready to Fill Your Boots?
If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
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